Technical Service Engineer II

Scorpion Therapeutics; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

GE Healthcare is seeking a Technical Service Engineer to support the MIM Software in clinical workflows, focusing on vendor-neutral imaging solutions.

You will assist hospital IT and PACS admins, perform remote troubleshooting, system upgrades, migrations, and provide training while acting as customer advocate for product improvements.

Qualifications

• 3+ years' hospital technical experience.
• Networking, connectivity, troubleshooting.
• Knowledge of DICOM and PACS is a plus.
• Strong communication, organizational, and analytical skills.
• Ability to work flexibly.

Responsibilities

• provide technical assistance to hospital IT, PACS administrators, clinicians
• troubleshoot hardware/software issues remotely
• perform updates, upgrades, and system migrations
• deliver technical training
• act as a customer advocate for product improvements

Skills

Hospital IT experience

Networking

DICOM knowledge

PACS knowledge

Troubleshooting

Communication

Analytical skills

Flexibility

Job description

Role

Technical Service Engineer supporting GE Healthcare's MIM Software, specializing in vendor-neutral imaging solutions for clinical workflows.

Responsibilities

• provide technical assistance to hospital IT, PACS administrators, clinicians
• troubleshoot hardware/software issues remotely
• perform updates, upgrades, and system migrations
• deliver technical training
• act as a customer advocate for product improvements

Requirements

• 3+ years' hospital technical experience
• skills in networking, connectivity, troubleshooting
• knowledge of DICOM and PACS is a plus
• strong communication, organizational, and analytical skills
• ability to work flexibly

High Value

• hospital setting
• imaging software
• PACS/DICOM
• remote troubleshooting
• system configuration
• customer support
• cross-functional collaboration

Work Setup

remote, preference for MST/PST time zones; no travel specified.