Technical Service Engineer: Cell Sorting & Spectral Flow

RXinsider LTD.; Greencastle (Franklin County); On-site; USD 55,000 - 73,000; Full time

Job summary

Thermo Fisher Scientific is seeking a Technical Service Engineer III to provide expert-level support for Cell Sorting, Spectral Flow Cytometry, and related technologies. You will collaborate with researchers worldwide to optimize instrument performance and analytical outcomes, using remote diagnostics and coordinating with field teams and R&D.

The ideal candidate has strong troubleshooting, root cause analysis skills, and hands-on experience with flow cytometry instrumentation, preferably in a

Qualifications

• Strong troubleshooting and problem-solving skills.
• Ability to diagnose and resolve complex hardware, software, optics, fluidics, electronics issues remotely.
• Experience with cell sorting and spectral flow cytometry instrumentation.

Responsibilities

• Provide expert-level support for customers using Cell Sorting and Spectral Flow Cytometry.
• Collaborate with researchers worldwide to optimize instrument performance and outcomes.
• Utilize remote diagnostic technologies and coordinate with field teams, R&D, and customers.

Skills

Troubleshooting

Root cause analysis

Communication

Cross-functional collaboration

Education

B.S. strongly preferred or 3+ years hands-on experience

Tools

Windows

Remote diagnostics

Job description

Thermo Fisher Scientific is seeking a Technical Service Engineer III to provide expert-level support for Cell Sorting, Spectral Flow Cytometry, and related technologies. You will collaborate with researchers worldwide to optimize instrument performance and analytical outcomes, using remote diagnostics and coordinating with field teams and R&D.

The ideal candidate has strong troubleshooting, root cause analysis skills, and hands-on experience with flow cytometry instrumentation, preferably in a