Technical Service Engineer

Danieli Group; Cranberry Township (Butler County); On-site; USD 56,000 - 96,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

Disability insurance

Job summary

Danieli Group seeks a Technical Service Engineer for its Long Products Services division. The role involves providing advisory services, supporting customers with technical issues, and ensuring safety standards on work sites. Ideal candidates demonstrate solid technical expertise, effective communication skills, and a commitment to problem resolution.

Qualifications

• Solid technical knowledge and experience required.
• Able to communicate technical issues effectively.
• Ability to interact with all levels of the organization.

Responsibilities

• Provide advisory services using hand tools for setup and analysis.
• Maintain safety and ensure targets are achieved on work sites.
• Use MS Office for documentation and reporting.

Skills

Technical knowledge

Problem solving

Conflict resolution

Communication

Job description

Direct message the job poster from Danieli Group

Senior Human Resources Recruiter | MBA in Healthcare Administration

Technical Service Engineer - Long Product - Steel Industry

Danieli is amongst the three largest suppliers of equipment and plants to the metals industry, worldwide. We design and manufacture machinery and plants for the steel industry.

Danieli Corporation is the US arm of Danieli, which is based in Italy. Danieli exports its output worldwide with the main goal to provide innovative and "production-cost winner" plants and to maximize benefits to customers. Danieli's objective is constant technological improvement and it is recognized as one of the most innovative and reliable companies in the metals industry.

We are looking for dynamic people with an open mentality, competent and motivated, who are interested in developing their skills and potential through specialized targeted training and development courses. We are looking for tenacious people able to convert into facts the principles of "velocity" and "innovation," that inspire the work of each of us. We are certain that we can offer brilliant career opportunities to this type of person.

Job Brief:

Technical Service Engineer shall perform duties to support all activities of the Long Products – Services USA group. Engineer reports directly to Manger - Long Products Services. In any case the engineer shall work with minimum direction.

Position Profile:

Technical Service Engineer shall perform ‘advisory’ services.

• Hand tools: Engineer must be able to use various hand tools to perform dismantling, setup, measurements and analysis of guide systems. This knowledge will be used to perform advisory services; not to perform the work.
• Services rendered will maintain the design criteria established by Danieli design engineers.
• Changes to equipment shall be discussed with Danieli management, prior to suggesting any changes.
• Control the work site to assure safety and final objectives.

Drawings: Able to identify level of drawings and work within the drawings system of Danieli Morgårdshammar.

• Detail drawings are not to be issued to customers.
• Able to research drawings and other data to help resolve customer problems or questions.

Computers:

• Work within usual/customary MS Office software; i.e. Excel, Word, Project Management, Publisher, (etc) to perform assignments, filing and archiving of work.

Planning: Evaluate site information, or distributed information and develop respective drawings and data.

• Maintain records of work.

After assignments, engineer shall have customer sign worksheets depicting hours and objectives performed. Engineer shall submit timesheet, expenses and customer report within 3 business days. All reports will follow company guidelines. Engineer shall use any data systems supplied by company for time and expense reporting.

Knowledge and Skills and Abilities required

• Solid technical knowledge and experience
• Able to solve most technical issues with minimum direction
• Able to communicate technical issues effectively to customers
• Ability to interact and communicate effectively with all levels of the organization.
• Excellent problem solving and conflict resolution skills
• Experienced at dealing with multiple activates with minimum direction
• Abide to OSHA Safety Standards

Work Context- Physical Demands

• Must be able to climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, carry, finger, grasp, feel, talk to communicate, speak over public address system, hear, and be able to lift 25 lbs

Work Conditions:

• Subject to both inside and outside environmental conditions. Exposed to elevated noise levels and extreme heat and cold. Physical hazards - Close proximity to moving parts, hot surfaces, pinch points, sparks, sharp edges, high pressure air, oxygen and gas lines.

Travel: Up to 80%

Conditions of Employment

• Successful candidate must be able to pass a drug screen
• Submit to a criminal background check

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

EOE

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Engineering, and Manufacturing

• Industries

  Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at Danieli Group by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

Disability insurance

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