Technical Sales Support (Healthcare)

Silgan Dispensing Systems; New York (NY); Hybride; USD 72 000 - 88 000; Plein temps

Résumé du poste

Silgan Dispensing is seeking an experienced Technical Sales Support professional to back our North America Healthcare business from a remote, home-based position. You will serve as a key technical resource, partnering with customers, CDMOs, the Sales team, and internal departments to support projects from concept through commercialization.

The role requires a bachelor’s degree in Engineering or related field, 5+ years in healthcare packaging or filling equipment, strong customer-facing and

Qualifications

• Bachelor's degree in Engineering, Packaging, Manufacturing, or a related field.
• Minimum of 5 years of experience in healthcare, pharmaceutical packaging, medical devices, filling equipment, or related industries.
• Strong customer-facing experience and project management skills.
• Excellent communication, problem-solving, and relationship-building abilities.
• Ability to travel as required to support customers and business needs.

Responsabilités

• Provide technical expertise and support to the North America Healthcare Sales team.
• Lead technical discussions with customers, fillers, CDMOs, and internal stakeholders.
• Support filling lines, packaging lines, validation activities, and commercialization projects.
• Coordinate customer projects from initial concept through successful commercialization.
• Collaborate with Product Management, Project Management, Quality, Manufacturing, and Sales teams to ensure customer needs are met.
• Troubleshoot technical and quality-related issues, working with internal teams to identify effective solutions.

Connaissances

Customer-facing experience

Project management

Technical expertise

Communication skills

Formation

Bachelor's degree in Engineering/Packaging/Manufacturing

Description du poste

Join Our Team at Silgan Dispensing! Silgan Dispensing is seeking an experienced Technical Sales Support professional to support our North America Healthcare business. This role is an excellent opportunity for someone with a strong technical background in healthcare, pharmaceutical packaging, medical devices, or filling equipment who enjoys working directly with customers and collaborating across teams. In this position, you will serve as a key technical resource, partnering with customers, contract development and manufacturing organizations (CDMOs), the Sales team, and internal departments to support projects from initial concept through commercialization.

Key Responsibilities

Provide technical expertise and support to the North America Healthcare Sales team. Lead technical discussions with customers, fillers, CDMOs, and internal stakeholders. Support filling lines, packaging lines, validation activities, and commercialization projects. Coordinate customer projects from initial concept through successful commercialization. Collaborate with Product Management, Project Management, Quality, Manufacturing, and Sales teams to ensure customer needs are met. Troubleshoot technical and quality-related issues, working with internal teams to identify effective solutions.

What We're Looking For

Bachelor's degree in Engineering, Packaging, Manufacturing, or a related field. Minimum of 5 years of experience in healthcare, pharmaceutical packaging, medical devices, filling equipment, or related industries. Strong customer-facing experience and project management skills. Excellent communication, problem-solving, and relationship-building abilities. Ability to travel as required to support customers and business needs.

Preferred Qualifications

Experience working with pharmaceutical, healthcare, medical device, or CDMO customers. Knowledge of filling line equipment, packaging equipment, and validation processes. Familiarity with regulated manufacturing environments.

Work Environment

This is a remote, home-based position supporting customers throughout North America. Frequent travel is required for customer meetings, industry events, and internal business activities. Travel may include both air and automobile transportation.

Why Join Silgan Dispensing?

At Silgan Dispensing, you'll have the opportunity to work with cross-functional teams, support innovative healthcare packaging solutions, and play an important role in helping our customers bring their products to market.

Salary

The anticipated starting salary for this position is $ 80,000. Final compensation may be higher and will be commensurate with the selected candidate’s experience, qualifications, and overall value they bring to the organization.

Equal Employment Opportunity

Silgan Dispensing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status.

Silgan is a drug-free workplace.