Technical Sales Specialist – Northeast

Fiery; New York (NY); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Flexible and hybrid work environment

Learning opportunities with leaders

Competitive pay and benefits

Job summary

Fiery is seeking a Technical Sales Specialist to cover the Northeast territory, supporting pre-sales activities for OEM partners and resellers. The ideal candidate resides in NY/NJ/PA and will collaborate with Sales Development Managers to drive revenue.

The role involves remote and in-person customer engagement across NY, NJ, PA and surrounding states, travel across the territory, and deep knowledge of inkjet printing workflows. Bachelor's or Master's degree required.

Qualifications

• Bachelor's or Master's Degree required.
• 5–10 years of relevant experience in technical sales or pre-sales.
• Strong knowledge of inkjet/industrial printing and related workflows.

Responsibilities

• Provide technical support to Sales teams and OEM/Reseller partners during pre-sales activities.
• Conduct product presentations, demonstrations, and customer education.
• Support seminars, trade shows, and channel activities; assist closing opportunities.

Skills

Strong communication

Presentation skills

Interpersonal skills

Willingness to travel

Customer-focused

Education

Bachelor's degree

Master's degree

Tools

Windows

Mac OS

Adobe Creative Suite

Microsoft Office

Adobe Acrobat & PDF workflows

Fiery tools (Command WorkStation, ColorWise Pro Tools, Spot-On, Calibrator)

Job description

We are looking for a Technical Sales Specialist (TSS) to support our Northeast territory as part of the Fiery Field Sales team. The ideal candidate will currently reside in New York, New Jersey, or Pennsylvania. This role will support pre-sales activities related to our OEM Partner/Reseller Channel and work closely with assigned Sales Development Managers to help achieve the revenue plan.

This position will support customers both remotely and in person throughout the following territory:

U.S.:

NY, NJ, PA, CT, MA, ME, RI, VT, NH

Canada:

ON, QC, NB, NS, PE, NL

Education:

Bachelor's or Master's Degree

Experience:

5-10 years of relevant experience

Responsibilities:

• Provide technical support to Sales teams and OEM or Reseller partners during pre-sales activities.
• Learn current and future Fiery products and technologies and understand competing solutions.
• Conduct product presentations, demonstrations, technical training, and customer education.
• Support seminars, trade shows, exhibitions, and other channel activities.
• Provide technical troubleshooting and assist Sales teams with closing business opportunities.
• Prepare technical notes, product updates, and information related to application issues and new developments.
• Train OEM and Reseller partners on printing environments, Fiery features, applications and benefits.
• Build and maintain professional relationships with channel partners.
• Report activities, technical issues, and customer feedback to management.
• Work with Fiery Technical Support and Engineering teams to log and resolve product issues.
• Work effectively both independently and as part of a team.

Job Requirements:

• Strong knowledge of the inkjet printing market and industrial inkjet printing.
• Experience with POD, packaging, label printing, and digital printing workflows.
• Knowledge of networking and network security, including TCP/IP and LPR.
• Knowledge of Windows, Mac OS and associated networking environments.
• Knowledge of Adobe Creative Suite, Microsoft Office, Adobe Acrobat and PDF workflows.
• Understanding of production workflows including Fiery, offset, prepress, short-run color and Variable Data Printing.
• Knowledge of Web-to-Print solutions such as Fiery Digital Storefront and RSA Web CRD.
• Knowledge of color theory, ICC technology and color management.
• Knowledge of Fiery tools including Command WorkStation, ColorWise Pro Tools, Spot-On and Calibrator.
• Strong presentation, communication, and interpersonal skills.
• Ability to create and customize PowerPoint presentations and deliver technical demonstrations.
• Willingness to travel extensively within the assigned territory.
• Fluent English is mandatory. Regional language knowledge is preferred.

Behavioral Skills:

Strong communication, stakeholder management, accountability, initiative, learning ability, strategic thinking, and decision-making skills.

What We Offer:

• Opportunity to work in a multinational product organization.
• Learning opportunities with experienced professionals and leaders.
• Flexible and hybrid work environment.
• Inclusive and collaborative culture.
• Competitive pay and benefits.

The salary range for this position is USD $100K–$120K. Compensation will be determined based on experience, skills, and geographic location.