Technical Sales Representative - Corrugated Packaging

Pratt Industries, Inc.; Wapakoneta (OH); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Health Insurance & Wellness Program

401(k) with match

Paid Holidays from Day 1

Paid vacation days

Tuition reimbursement

Paid parental leave

Healthy lifestyles reimbursement

Safety shoe & vision reimbursement

Job summary

Pratt Industries is seeking a Technical Sales Representative to serve as the primary liaison with assigned customers, conducting on-site visits and delivering solutions. The role focuses on strengthening relationships, identifying process improvements, and coordinating with internal teams for enhanced customer satisfaction and efficiency.

The position requires five years of outside sales experience, a valid driver's license, and the ability to travel frequently to customer locations.

Qualifications

• Requires solid communication skills, problem-solving abilities, and data interpretation to support customer solutions.
• Strong drive and motivation with ability to collaborate across teams to achieve goals.
• Experience in outside sales or related field is preferred; travel to customer locations is common.

Responsibilities

• Conduct on-site visits to assess customer needs and provide solutions.
• Serve as main contact between Pratt and customers, relay concerns to Pratt facilities.
• Identify process improvements to enhance run-ability and reduce costs.
• Collaborate with CSRs on new items and customer activity.
• Review customer production lines with local sales reps;support QA in complaint resolution.

Skills

Communication skills

Problem solving

Data interpretation

Drive & motivation

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Excel

PowerPoint

Job description

Technical Sales Representative

Location

Wapakoneta Corrugator-0131

Job Description

Join Our Team at Pratt Industries – Wapakoneta Corrugator!

At Pratt Industries, we’re committed to investing in your growth as much as you invest in us. If you’re looking for a company that values your skills and provides opportunities for career advancement, Pratt Industries is the perfect place for you! We recognize the value of your experience and reward it with competitive pay, excellent benefits, and unmatched career growth potential.

Why Work with Pratt Industries?

• Great Career Opportunities: We are committed to developing our team members and providing opportunities for career growth at Pratt.
• Fantastic Benefits:
  • Health Insurance & Wellness Program within 1 month of hire
  • Paid Holidays from Day 1
  • 401(k) with match
  • Paid vacation days
  • Tuition reimbursement & paid childbearing/parenting leave
  • $500 healthy lifestyles reimbursement program
  • Safety shoe and vision reimbursement program
  • And much more!

Position Overview

The Technical Sales Representative serves as the primary liaison between Pratt Industries and assigned customers not associated with a local sales representative. This role focuses on maintaining strong customer relationships, identifying process improvements, and collaborating with internal teams to enhance customer satisfaction and operational efficiency.

Key Responsibilities

• Conduct on-site visits at mutually agreed-upon timeframes to assess customer needs and provide solutions.
• Act as the main point of contact, communicating customer concerns and issues to the Pratt facility.
• Investigate opportunities to improve processes, including:
  • Enhancing material shipping methods.
  • Redesigning materials to improve run-ability or reduce costs.
  • Increasing customer or Pratt line efficiency.
• Collaborate closely with Customer Service Representatives (CSRs) on:
  • New items.
  • Overall customer activity.
• Join local Sales Representatives to review customer production lines.
• Support Quality Assurance (QA) Manager in complaint resolution.
• Work closely with the production team and Project Manager.
• Lead Pratt projects impacting customers.

Required Skills and Qualifications

• Education: High school diploma or GED.
• Licenses: Candidate must maintain a valid driver’s license and safe driving record.
• Experience: Minimum of five years of outside sales experience or related experience with college coursework.
• Travel: Successful candidates will frequently travel to customer locations
• Technical Skills: Proficiency in Microsoft Excel and PowerPoint; ability to collect data and generate reports.
• Communication Skills: Excellent verbal and written communication abilities; capable of presenting effectively to groups.
• Mathematical Skills: Ability to perform basic arithmetic operations and calculate rates, ratios, and percentages.
• Reasoning Ability: Strong problem-solving skills and the ability to apply common sense understanding to carry out instructions.

Physical Requirements: Ability to stand, walk, talk, and hear regularly. The employee is sometimes required to use hands to handle, or feel; reach with hands and arms; and stoop, kneel, crouch. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Preferred Qualifications

• Education: College degree, preferably in graphics or packaging.
• Industry Experience: Experience in the corrugated box industry.
• Additional Skills: Knowledge of production processes, quality standards, design, and customer interaction.

Work Environment

• Regular exposure to moving equipment in the work area.
• Occasional exposure to wet and/or humid conditions, along with hot and cold temperatures depending upon the season.
• The noise level in the work environment is usually loud.