Technical Sales Representative

Lewisburg Container; Kansas City (MO); On-site; USD 65,000 - 95,000; Full time

Job summary

Pratt Industries is seeking a Technical Sales Representative to serve as the primary liaison with assigned customers, focusing on building strong relationships and improving processes. This role requires frequent on-site visits, data-driven reporting, and close collaboration with CSRs, QA, production, and project management to enhance customer satisfaction and operational efficiency.

Ideal candidates will have five years of outside sales experience, a high school diploma or GED, a valid driver's

Qualifications

• Education: High school diploma or GED.
• Licenses: Candidate must maintain a valid driver’s license and safe driving record.
• Experience: Minimum of five years of outside sales experience or related experience with college coursework.
• Travel: Successful candidates will frequently travel to customer locations.
• Technical Skills: Proficiency in Microsoft Excel and PowerPoint; ability to collect data and generate reports.
• Communication Skills: Excellent verbal and written communication abilities; capable of presenting effectively to groups.
• Mathematical Skills: Ability to perform basic arithmetic operations and calculate rates, ratios, and percentages.
• Reasoning Ability: Strong problem-solving skills and the ability to apply common sense understanding to carry out instructions.
• Physical Requirements: Ability to stand, walk, talk, and hear regularly. The employee is sometimes required to use hands to handle, or feel; reach with hands and arms; and stoop, kneel, crouch. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

• Conduct on-site visits at mutually agreed-upon timeframes to assess customer needs and provide solutions.
• Act as the main point of contact, communicating customer concerns and issues to the Pratt facility.
• Investigate opportunities to improve processes by enhancing material shipping methods, redesigning materials to improve run-ability or reduce costs, and increasing customer or Pratt line efficiency.
• Collaborate with CSRs on new items, overall customer activity, and join local Sales Representatives to review customer production lines.
• Support QA Manager in complaint resolution and work closely with production and Project Manager.
• Lead Pratt projects impacting customers.

Skills

Excel

PowerPoint

Communication

Arithmetic

Problem solving

Education

High school diploma or GED

Job description

• Sales and Marketing
• FullTime
• Aug 21 2026
• 109-24238

• Kansas City, Missouri, United States, 1226 N. Topping, 64120
• Sales and Marketing
• FullTime
• Pratt - Love Box
• Aug 21 2026
• 109-24238

Description

Position Overview

The Technical Sales Representative serves as the primary liaison between Pratt Industries and assigned customers not associated with a local sales representative. This role focuses on maintaining strong customer relationships, identifying process improvements, and collaborating with internal teams to enhance customer satisfaction and operational efficiency.

Key Responsibilities

• Conduct on-site visits at mutually agreed-upon timeframes to assess customer needs and provide solutions.
• Act as the main point of contact, communicating customer concerns and issues to the Pratt facility.

Investigate Opportunities To Improve Processes, Including

• Enhancing material shipping methods.
• Redesigning materials to improve run-ability or reduce costs.
• Increasing customer or Pratt line efficiency.

Collaborate Closely With Customer Service Representatives (CSRs) On

• New items.
• Overall customer activity.
• Join local Sales Representatives to review customer production lines.
• Support Quality Assurance (QA) Manager in complaint resolution.
• Work closely with the production team and Project Manager.
• Lead Pratt projects impacting customers.

Required Skills And Qualifications

• Education: High school diploma or GED.
• Licenses: Candidate must maintain a valid driver’s license and safe driving record.
• Experience: Minimum of five years of outside sales experience or related experience with college coursework.
• Travel: Successful candidates will frequently travel to customer locations
• Technical Skills: Proficiency in Microsoft Excel and PowerPoint; ability to collect data and generate reports.
• Communication Skills: Excellent verbal and written communication abilities; capable of presenting effectively to groups.
• Mathematical Skills: Ability to perform basic arithmetic operations and calculate rates, ratios, and percentages.
• Reasoning Ability: Strong problem-solving skills and the ability to apply common sense understanding to carry out instructions.
• Physical Requirements: Ability to stand, walk, talk, and hear regularly. The employee is sometimes required to use hands to handle, or feel; reach with hands and arms; and stoop, kneel, crouch. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Preferred Qualifications

• Education: College degree, preferably in graphics or packaging.
• Industry Experience: Experience in the corrugated box industry.
• Additional Skills: Knowledge of production processes, quality standards, design, and customer interaction.

Work Environment

• Regular exposure to moving equipment in the work area.
• Occasional exposure to wet and/or humid conditions, along with hot and cold temperatures depending upon the season.
• The noise level in the work environment is usually loud.