Technical Sales Representative

Krayden, Inc.; Alabama; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care & Life insurance

401(K) Retirement Plan

Flexible Spending Accounts (FSA)

Health Savings Account (HSA)

Job summary

Krayden, Inc. is searching for a Technical Sales Representative to support their Alabama territory. You will foster relationships with new and existing customers, and be responsible for identifying needs and providing tailored solutions. The ideal candidate will have extensive experience within this field, with a proven sales record and excellent communication skills.

Krayden offers a comprehensive benefits package, competitive salary, and opportunities for professional development within a supportive environment. Join Krayden and contribute to driving sales growth and customer satisfaction!

Qualifications

• 5+ years of industry experience; preferably in Chemical Manufacturing or Distribution.
• Strong PC and software experience, particularly Microsoft Office and CRM software.
• Proven experience in driving sales results and customer retention.

Responsibilities

• Communicate with customers to identify needs and provide solutions.
• Troubleshoot complex customer inquiries and service requests.
• Prepare proposals, quotes, and pricing discounting requests.
• Develop and implement account plans and campaigns to increase sales.

Skills

Sales experience

Communication skills

Analytical skills

Customer relationship management

PC skills (Microsoft Office)

Job description

We are looking for a highly motivated Technical Sales Representative (TSR) to support our Alabama territory. TSRs are individuals dedicated to finding, developing, and growing both new and existing customers in their territory. TSRs are vital members of the dynamic Sales team here at Krayden Inc.

*This position is local to the Greater Alabama area. Relocation assistance is not available at this time.

Responsibilities and Requirements

• Outbound communications to customers and prospects to identify needs and provide Kayden’s solutions. This will include interacting with both purchasing and engineering.
• Responsible for trouble shooting complex customer problems, inquiries / service requests.
• Respond to requests for proposals / quotes, regional referrals, blanket order requests, large order pricing / discounting etc.
• Utilize customer profile data (SIC Codes, NAIS Codes, history, geographic region etc.) to target accounts with the greatest potential and match business fit with Krayden.
• Probing of customer / prospect needs in order uncover sales opportunities.
• Responsible building Brand awareness and promoting Kayden’s products and services.
• Responsible for retaining sales in assigned accounts.
• Development and implementation of Account Plans /campaigns to identify additional business with past purchasers as well as new accounts to penetrate accounts and secure greater share of customers supply needs.
• Coordinate and execute special product offerings working in conjunction with the product managers to increase sales and vendor support.
• Partner with Marketing, Tech support and other departments as necessary to develop and implement strategic marketing campaigns within Territory.
• Routine sales travel to visit new and existing customers, attend and participate in relevant trade shows.
• Attend Krayden and supplier sponsored training.
• Identify and properly qualify new business opportunities using available resources.
• Execute timely preparation of all expense reports, budgets, and all other reports as requested by Krayden Managers, customers, and suppliers.
• Perform duties to AS/ISO and applicable Accounting procedures and regulations.

Preferred Qualifications

• 5+ years of industry experience; Chemical Manufacturing or Distribution preferred
• Industry experience or knowledge in Electronics, Aerospace, Transportation, Adhesives or Contract Manufacturing is highly desirable.
• Proven experience driving successful sales results (sales growth year over year, improved customer retention, quantifiable business results, etc.)
• Proven results (quantifiable, definitive plan, execution, and results) in providing value added service to customers.
• Strong PC and computer software experience Microsoft word, outlook, excel, PowerPoint and CRM Software
• Excellent communication skills (verbal and written)
• Strong analytical/discerning skills
• Exceptional listening and probing skills
• Ability to lead, motivate and direct the work of others.
• Ability to work effectively under pressure in a fast-paced environment.
• A background /knowledge of industrial distribution or chemical manufacturing is a plus*

Krayden offers a competitive employee-focused benefits package which includes Medical, Dental, Vision Care & Life insurance, Flexible Spending Accounts (FSA), Health Savings Account (HSA), 401(K) Retirement Plan, Aflac Insurances & much more.

Krayden Inc. is proud to be an Equal Opportunity Employer.