Technical Sales Executive

JGR Recruitment & Training Ltd; United States; Remote; USD 37,000 - 47,000; Full time

Benefits offered by this job

Hybrid working environment

Home setup allowance

Pension plan with contributions

Generous annual leave (up to 38 days)

Professional growth via Mauve Academy

Job summary

Jennifer Griffiths Recruitment is seeking a Technical Sales Executive with excellent customer service experience to join our expanding team. You will work with a global customer base in industries including consumer packaged goods, pharmaceutical, biotech, chemical and electronics.

The role is remote with occasional visits to the Bridgend office. Responsibilities include inbound/outbound calls, lead generation, pipeline building, account management, price negotiations, and after-sales service,

Qualifications

• 2+ years of experience in a customer service/sales/account management role.
• Laboratory equipment experience is essential.
• Dealer/auction house experience or sales within the R&D sector is advantageous.
• Must be able to work on own initiative.
• Experience in manufacturing industry, specifically with laboratory equipment.
• Excellent telephone manner and ability to communicate with CEOs and engineers worldwide.
• Ability to identify and create relationships with key contacts using LinkedIn and other platforms.

Responsibilities

• Handle inbound and outbound calls and manage leads from generators.
• Generate own leads and build a strong pipeline.
• Identify new customers and grow existing accounts.
• Manage price negotiations.
• Respond to machinery and equipment inquiries and provide after-sales service.
• Coordinate with finance, logistics and project management teams.
• Occasionally attend exhibitions and shows in Europe.

Skills

Customer service

Sales

Account management

Business development

Manufacturing industry knowledge

Lead generation

Multilingual communication

LinkedIn

Tools

LinkedIn

Job description

Jennifer Griffiths Recruitment are looking for a Technical Sales Executive with excellent customer service experience to join their expanding team. If you have a strong customer service/sales/account management/business development background, have a keen interest in the manufacturing industry and are looking to work for a global company, then this would be of interest to you.

Our Client works in multiple industries including consumer packaged goods, pharmaceutical, biotec, chemical and electronics.

The role is remote, with occasional visits to the Bridgend office.

Responsibilities:Inbound/ outbound call handlingManage leads from the lead generatorsGenerate own leads/ opportunities and build a strong pipelineIdentify new customers and grow existing accountsManage price negotiationsRespond to machinery and equipment enquiries/ needsFollow up with potential customersSales transaction management i.e. ensuring invoices are paid and provide after sales serviceCommunicate with EquipNet finance, logistics and project management teamsOccasionally attend exhibitions and shows in Europe.

Requirements:Laboratory equipment experience is essentialDealer/auction house experience or sales experience within the R&D SectorMust be able to work on own initiativeExperience within manufacturing industry, specifically with laboratory equipmentHave a competitive nature and be confidentExcellent teamwork skills as working with colleagues globally will be essentialExcellent telephone manner, ability to communicate at all levels as you may be liaising withCEOs and / or Engineers from all over the world2 years’ experience within a customer service/ sales / account management roleMultilingual communication skills are preferred to support our diverse customer baseCan use LinkedIn and other platforms to identify and create relationships with key contacts

Compensation and Benefits:Permanent£28k - £35k+ Basic Salary (depending on experience) + Performance Related Bonus30 days paid holiday allowance, raising to 38 days overtime5% contribution to workplace pension schemePaid sick pay schemeMonday to FridayFlexible working hoursHome based

Perks and Benefits Generous annual leave, plus public holidays based on location. Extra annual leave for your birthday or an alternative celebration day. Access to an Employee Assistance Programme (EAP) Pension plan with contributions from Mauve Group (where applicable). Opportunities for professional growth via Mauve Academy – our learning portal. Annual training allowance for career development. Hybrid working environment, with home setup allowance (where applicable). Optical benefits (£155/€180 toward eye tests, glasses, and lenses). Exciting opportunities, including domestic/international travel, team meet-ups, and company-wide events.