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Technical Sales Engineer, Engineered Products
Johns Manville
Knoxville (TN)
On-site
USD 75,000 - 104,000
Full time
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Job summary
Johns Manville is looking for a Technical Sales Engineer to join their team in Knoxville, TN. The ideal candidate, with a background in engineering and experience in sales, will support existing accounts and lead efforts to grow business relationships. This role involves substantial travel and requires technical expertise in manufacturing and relationship building skills.
Benefits
Qualifications
- Minimum 2 years of technical experience with a manufacturing company.
- Product knowledge in composites, glass or building products.
- Customer service background is a plus.
Responsibilities
- Lead and resolve product quality complaints and ensure customer satisfaction.
- Directly manage accounts and drive sales.
- Conduct customer visits to enhance relationships and sales.
Skills
Education
Tools
Job description
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Who We Are
Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy.
Who We Are
Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy.
A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments.
Pay Range
$75,500.00-$103,800.00 Annual
This is the base salary pay range that an applicant can expect to make upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus.
Are you an early-career engineer looking to grow in a dynamic and supportive environment? We have an exciting opportunity for a Technical Sales Engineer to join our team! This role is perfect for someone with a few years of experience who is eager to develop their skills and advance their career in technical sales.
The Technical Sales Engineer services accounts under the direction of Key Account Manager and commercial team to actively resolve customer issues. They are expected to provide technical expertise as it relates to quality, technical, new product development, etc. with the goal of expanding sales and/or profitability. The Technical Sales Engineer will also be responsible for managing their own set of smaller accounts under general supervision, selling business product lines/systems, and generating new growth and profitability within specific assigned markets. The incumbent must have a technical background, may have some customer service background, and will be expected to acquire the complete set of any needed sales and technical skills.
The ideal candidate will live near Waterville, OH, Etowah, TN, or Denver/Littleton, CO. If they are not located there candidates should be located within an hour of an international airport. Heavy car and air travel are required; a company car is provided along with gas card as well.
Your Day-to-Day
- Directly responsible for leading & resolving product quality complaints through analyzing the specifics of the situation and driving internal and external teams to resolve the issue to the customers’ satisfaction
- Directly responsible for leading new product trials and working in a hands-on manner with the internal Operations and I&C teams as well as the customers’ technical R&D team.
- Works under general supervision of the Commercial Leader and/or Key Account Manager to resolve issues within assigned accounts and execute the business.
- Sell business product lines/systems and generate new growth and profitability within specific assigned markets / customers
- Support the business in generation of new growth accounts while developing existing accounts
- Make direct customer calls and visits to develop and increase sales, drive product and system sales to support established price strategies; assure legal compliance in the selling of all products and systems with applicable local, state and federal regulations
- Manage customer needs through product development processes; provide technical assistance and information to customers; respond to customer inquiries
- Develop sales forecasts by product SKU, markets and major customers; monitor and make recommendations concerning market needs; changes in competitive strategies and policies, pricing and sales activity; prepare and issue reports as required
- May be required to perform other related duties as assigned
- Bachelor's degree in Engineering (Materials, Chemical, or Mechanical preferred) with a minimum of 2 years of technical experience with a manufacturing company
- Product and process knowledge, ideally in composites, glass or other building products
- Ability to apply practical knowledge of job area to solve difficult problems
- Ability to build rapport and develop strong customer relationships
- Value selling skills
- Solid time management skills
- Strong presentation skills
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook
- Ability to work independently and in a team environment
- Must be able to drive a vehicle for long periods of time and carry a valid driver’s license
- Heavy travel required (90 or more days per year) most travel is US based however some international travel may be required
- Primary work environment is typically in the field at a customer’s facility or on a job site; may be exposed to environmental conditions of cold, heat, high noise levels, moving mechanical parts, heights, dust/mist/gas/fumes, extensive walking or climbing, etc.
If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.
Benefits
Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.
Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.
Johns Manville supports employee growth with vast educational opportunities and a company-wide mentoring program. This program pairs employees and leaders to grow skills, build stronger internal networks and strengthen the company’s succession planning process. Johns Manville also offers soft and hard skills training facilitated by internal and external presenters. Our talent management team prioritizes the holistic growth of our workforce.
Diversity & Inclusion
Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities. Our D&I council is composed of employees from locations across North American & Europe who meet regularly and work to promote and foster an environment of inclusion. Born from our D&I council is our network of employee resource groups (ERGs) that are focused on supporting diverse communities in the workplace. Review more about our diversity & inclusion initiatives on JM’s Career page.
Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
- Seniority levelEntry level
- Employment typeFull-time
- Job functionSales and Business Development
- IndustriesManufacturing
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