Technical Sales Engineer

sms group; Pittsburgh (Allegheny County); On-site; USD 90,000 - 120,000; Full time

Job summary

SMS group is seeking a Technical Sales Engineer to manage customer orders from inquiry to delivery, leveraging a technical background to ensure accuracy and satisfaction. You will quote, source parts, and support both customers and the SMS Sales team.

The role involves interpreting drawings and materials, coordinating with vendors, and occasional travel. A technical or engineering degree with relevant experience is required, with multilingual ability a plus.

Qualifications

• Requires a technical or engineering degree plus relevant business experience.
• Strong communication and customer service skills required.
• Ability to interpret technical drawings for quotations and order accuracy.

Responsibilities

• Serve as the point of contact for Technical Service Division orders.
• Process RFQs and source parts through approved vendors.
• Track quotations, communicate with customers to ensure accuracy, and prepare final quotes.
• Provide strong support for end customers and the SMS Sales Department.
• Travel approximately 10% for business.

Skills

Communication skills

Customer service

Organizational skills

Attention to detail

Report writing

Order quotation interpretation

Technical drawings interpretation

Education

Two-year technical degree with two years business experience

Bachelor’s degree in engineering (mechanical preferred) with two years experience

Tools

Microsoft Office

CAD

SAP/ERP

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Technical Sales Engineer

Spare Part Sales 6 Pittsburgh, PA, US

8 days ago Requisition ID: 3717

Summary

The Technical Sales Engineer/Specialist processes customer orders and handles all aspects of technical sales from initial request through delivery to ensure accuracy and customer satisfaction. You can use your technical background and expertise to excel with us!

Who we are

At SMS group, our people are our greatest asset. We offer an entrepreneurial environment that promotes a culture of innovation, growth, and inclusion. We offer company events, activities, and opportunities to participate in charitable initiatives that benefit the communities where we are located.

• Serve as the point of contact for Technical Service Division orders.
• Process customer requests for quotations in accordance with pre-determined company metrics and procedures.
• Creating RFQ’s and sourcing parts through approved vendors.
• Track customer requests for quotations, communicate with the customer to ensure accuracy, and prepare and send final quotations.
• Provide strong support for end customer and SMS Sales Department.
• Perform other duties as assigned or requested.
• Business travel approximately 10%.

What you'll need

• A two-year technical degree combined with two years of business experience OR:
• A bachelor’s degree in engineering preferably mechanical with two years of applicable experience.
• Bi – Lingual is a plus (German, Italian or Spanish)
• Strong organizational skills and attention to detail.
• Required to interpret Technical Drawings for the purpose of order quotation and accuracy.
• Required to interpret materials of construction and material conversions.
• Excellent communication and customer service skills.
• Ability to write reports and correspond with customers.
• Proficiency in Microsoft Office software.
• CAD preferred but not required.
• Experience with SAP/ERP system is preferred.

What we offer

Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, a tuition reimbursement program and more!

What we do

SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.

SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law.