Technical Sales Engineer

Ellwood; New Castle (PA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Profit sharing eligibility

401(k) with employer match

Health, dental and vision plans

Life, AD&D, and disability insurance

Job summary

Ellwood Quality Steels is seeking a Technical Sales Engineer in the United States to partner with customers, understand challenges, and present tailored technical proposals for steel ingot and billet products.

The role spans new system sales to aftermarket services, including maintenance planning, component refurbishment, and on-site field support. Travel about 25–30% is expected in this hands-on, heavy industrial environment.

Qualifications

• Three to five years of sales/marketing experience in steel producing markets preferred.
• Strong problem solving and analytical abilities are required.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Reviews inquiries, establishes pricing, and develops steel ingot or billet process plans.
• Manages sales for EQS and ENS and supports other Ellwood units as needed.
• Maintains up-to-date understanding of steelmaking and downstream processes.
• Travel is required (local, national and international), typically 25-30% of the time for sales calls or technical service inquiries.
• Coordinates and oversees customer orders and deliveries.
• Identifies, suggests and implements improvements to sales and customer service processes for EQS and ENS.
• Provides technical and operational expertise to customers.
• Leads investigations to resolution of customer claims with Metallurgy.

Skills

Sales experience

Travel readiness

Customer relationship

Analytical skills

Communication skills

Education

Bachelor's degree or equivalent

Metallurgy or Materials Science degree preferred

Job description

Are you ready for a rewarding and challenging career in the steelmaking industry? Bring your metallurgical know how to a role where your insight truly shapes the future. As a Technical Sales Engineer, you’ll partner with customers to understand their challenges, recommend the best products, and provide solutions that make a measurable difference.

About the Position

The Technical Sales Engineer is a key driver of growth and innovation within our steel melting operations. In this role, you’ll combine your technical expertise with hands on industry insight to help customers across a wide range of industries solve complex operational challenges. You’ll work closely with production and engineering teams to understand customer issues, develop tailored solutions, and prepare compelling technical proposals that showcase our capabilities.

This position is ideal for someone who enjoys solving intricate operational problems, building strong customer relationships, and supporting the full lifecycle of equipment—from new system sales to aftermarket services including maintenance planning, component refurbishment, and on site field support. If you’re motivated by technical challenge, customer impact, and the energy of a heavy industrial environment, this role puts you at the center of it.

About Ellwood Quality Steels

• Family-owned business with long-range vision.
• The world leader in the production of high quality carbon, alloy, stainless and tool steel ingot.
• Unmatched commitment to our customers.
• Emphasis on flexibility, responsiveness, and problem solving.
• Continual investment in our people, process, and equipment.
• Highly trained workforce, state-of-the-art equipment and methodology.
• A manufacturing environment where excellence is an everyday occurrence.
• www.ellwoodqualitysteels.com

Our focus at Ellwood Quality Steels is to create an environment of opportunity where you can grow your career. Our culture values diverse talents and the contributions of all employees. Our commitment includes competitive compensation, support for your professional growth, and a range of employee benefits that help to protect the health and welfare of our people.

What You’ll Get

• Competitive compensation with eligibility for Profit Sharing
• 401(k) retirement plan with an excellent Employer Match
• Excellent health care, dental and vision plans
• Company-paid Life, AD&D, and disability benefits

What You’ll Do

• Reviews inquiries, establishes pricing, and develops steel ingot or billet process plan
• Responsible for managing the sales for EQS and ENS, and supporting the sales of other Ellwood business units, as applicable and necessary.
• Maintains an up-to‑date understanding of applicable steelmaking and downstream processes.
• Responsible for making credit decisions in conjunction with Finance on customers.Travel is required (local, national and international), typically 25-30% of the time to customers for sales calls or in response to technical service inquiries, as needed.
• Assists sales staff in technical inquiries, order planning, scheduling, and product disposition.
• Coordinates and oversees customer orders and deliveries.
• Responsible for tracking profitability of products and orders, as well as managing customer WIP and stock inventory levels.
• Identify, suggest, and implement improvement opportunities in the sales and customer service processes for EQS and ENS.
• Offers technical and operational expertise to customers.
• Responsible for coordinating the investigation to conclusion and resolution of customer claims in conjunction with Metallurgy.

What You’ll Need

• Bachelor Degree required or a commensurate level of experience; Metallurgy or Material Science Degree is preferred.
• Three (3) to five (5) years experience in sales/marketing function in steel producing market preferred.
• Commitment to safety
• Ability and willingness to travel, when necessary
• Valid driver's license
• Strong problem solving/analytical skills
• Must be able to work with types of people
• Good verbal and written communication skills
• Strong work ethic
• Willingness to learn

EQS is an Equal Opportunity Employer/Affirmative Action Employer. Minorities/Females/Protected Veterans/Individuals with Disabilities/sexual orientation/gender identity