Technical Sales Engineer

MISTRAS Group; Houston (TX); Remote; USD 75,000 - 110,000; Full time

Job summary

A leading company in testing and monitoring equipment is seeking a Field Sales Engineer in Houston, TX. This role includes driving sales growth through client engagement and offering tailored technical solutions in the field of Acoustic Emission technologies. Candidates should possess a relevant degree and prior technical sales experience, with a strong ability to engage effectively with diverse stakeholders. Regular travel is expected to support business needs.

Qualifications

• Previous experience in a client-facing role within a technical sales/support environment.
• Experience writing clear technical specifications, proposals, and presentations.
• Knowledge of monitoring technologies and hardware systems.

Responsibilities

• Drive sales growth by identifying and qualifying new business opportunities.
• Deliver technical presentations and product demonstrations to prospective clients.
• Serve as the primary point of contact for customer questions and challenges.

Skills

Communication

Problem-solving

Technical specifications writing

Customer engagement

Market awareness

Education

Bachelor’s degree in Electrical, Civil, Structural, Mechanical or Materials Engineering

Job description

Working as part of the Monitoring Technologies Group, the Field Sales Engineer will drive the sale of testing and monitoring equipment to a wide range of industries. This is a client facing role, working to provide solutions sales to our clients monitoring projects using new and existing technologies, focused on our proprietary Acoustic Emission technologies

• Travel (within US and Canada)a minimum 50%, up to 75%, as needed for business needs. Occasional international travel may be required.
• Will work in a remote (home) office setting and/or branch (lab) office.

MAJOR RESPONSIBILITIES/ACTIVITIES:

Lead Generation & Market Awareness

• Drive sales growth by identifying and qualifying new business opportunities in the testing and monitoring equipment market.
• Attend industry trade shows, conferences, and customer events to promote products and generate leads.
• Stay informed on industry trends, competitor solutions, and emerging technologies.
• Build and maintain strong relationships with key decision-makers and stakeholders within client organizations.

Customer Engagement & Requirement Gathering

• Collaborate with internal teams to understand customer needs and technical requirements.
• Analyze customer challenges and recommend tailored technical solutions.
• Guide discussions around solution design to meet customers' monitoring or testing objectives.
• Partner with engineering and product teams to customize solutions based on client requirements.
• Become the voice of the customer and be involved in the commercialization of solutions.
• Maintain a thorough understanding of the product portfolio, including features, specifications, and applications relevant to diverse customer environments.

Solution Presentation & Proposal Development

• Deliver technical presentations and product demonstrations to prospective clients.
• Respond to RFPs and RFQs by developing compelling and competitive technical sales proposals.
• Collaborate with sales teams to develop strategic account plans and deliver on revenue targets.

Closing the Sale

• Negotiate contract terms in collaboration with commercial teams, ensuring both technical and financial viability.
• Take a lead position in converting technical proposals to active projects and product sales.

Post-Sale Support & Continuous Improvement

• Serve as the primary point of contact to address customer questions and challenges.
• Identify opportunities to improve processes and enhance customer experience.
• Provide insights and feedback to product teams to influence roadmaps and feature development.

YOUR PROFILE AND PREVIOUS EXPERIENCE:

• Previous experience in a client-facing role, ideally within a technical sales/support environment.
• Bachelor’s degree in Electrical, Civil, Structural, Mechanical or Materials Engineering is desirable.
• Ability to see a project from proposal to commercial deployment and serve as a liaison with customers during the inception and deployment of the developed solution.
• Experience writing clear technical specifications, proposals and presentations.
• Knowledge of hardware systems, including monitoring technologies such as sensors, data acquisition systems and IoT devices.
• Previous experience in designing and implementing monitoring solutions for real-time data collection and analysis.
• Proven ability to integrate sensors, data acquisition systems, and monitoring devices into larger hardware or software ecosystems, including cloud or edge computing platforms.
• Familiarity with designing and deploying monitoring systems for challenging conditions, such as extreme temperatures, explosive atmospheres or remote locations.
• Understanding of equipment, machine, material, and process failures in the industries served.
• A passion for monitoring advancements and staying updated on industry trends, including predictive maintenance, remote monitoring, and IoT.
• Experience of working as part of a diverse team with different skill sets and experience levels.
• Willingness to travel to client or manufacturing sites for deploying and troubleshooting monitoring technologies.
• Demonstratable communication skills including reporting, professionalism, and promotion of a positive customer service attitude both internally and externally.
• Ability to work to tight deadlines with good problem-solving skills, and to work flexibly to achieve business goals.
• Ability to read mechanical and electrical drawings is desirable.
• Computer literate in MS Office with previous experience in technical report and proposal writing.
• Good organizational and record keeping skills.

ESSENTIAL PHYSICAL FUNCTIONS:

• Frequent lifting up to 30 lbs.

Mistras Group, Inc. is an equal opportunity employer

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

#LI-KT1

MISTRAS Group, Inc. is committed to equal employment opportunity. Employment decisions including initial hiring and all matters involving the terms and conditions of employment will be made without regard to any protected class under applicable law. If hired, the employment relationship is “At-Will,” which means that employment can be terminated at any time, and for any reason, at the option of either the Company or the employee. Please direct questions about these policies to a MISTRAS Group, Inc. Human Resources representative.

By submitting & signing , I hereby understand and agree to the terms and conditions of employment as outlined above. I certify that the responses and information provided in this application (including any other supporting documentation such as a cover letter, resume, or transcript) are true and accurate to the best of my knowledge. I understand that misrepresenting or omitting information requested is cause for dismissal at any time, without notice. I hereby give the Company permission to contact schools, previous employers (unless otherwise indicated), references, and others disclosed in my application.

Note to Applicants:

Smoking is prohibited in all indoor areas of the Company. Employees may use designated smoking areas (if established) in accordance with applicable state and local law.

Rhode Island Applicants: The Company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state’s workers’ compensation law.

Initial (if applicable): Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Initial (if applicable): Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Mistras Group, Inc. is an Equal Opportunity Employer/Veterans/Disabled:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.