Technical Sales Engineer

Socket.dev; Greenville (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

baier & michels USA, Inc. seeks a motivated Technical Sales Engineer to join our Greenville, SC team.

You will provide technical expertise to the sales force and customers, ensuring successful integration and application of our fastening solutions. This role emphasizes field engagement, product demonstrations, and collaboration with R&D and marketing to translate customer needs into practical, high-performance solutions.

Qualifications

• Previous experience in technical sales, technical engineering, or a related role.
• Experience working with industrial products, fasteners, manufacturing, or distribution environments is a plus.

Responsibilities

• Understand and communicate the technical features, benefits and applications of products.
• Provide technical guidance and support for the sales team and customers.
• Conduct product demonstrations, presentations, and training sessions.
• Assist the sales team in identifying customer needs and developing tailored solutions.
• Collaborate with the sales team to create and deliver effective pitches and proposals.
• Respond to technical queries from potential customers with detailed product information.
• Build and maintain strong customer relationships through technical support.
• Conduct site visits to understand customer requirements and ensure product satisfaction.
• Address and resolve technical issues during the sales process.
• Engage in field activities several days per week and attend industry events.

Skills

Technical sales experience

Industrial products knowledge

Problem-solving skills

Job description

Technical Sales Engineer

At baier & michels USA, Inc., we are an international specialist in custom fasteners, fastening components, and drive system parts. From our Greenville, South Carolina location, we partner with customers across diverse industries to deliver innovative industrial fastening solutions and high-precision metal components.

As a trusted engineering and manufacturing partner, we help customers solve complex challenges through tailored solutions that improve performance, reliability, and efficiency. Our products and expertise support some of the world's most demanding industries, including:

• Automotive and Vehicle Manufacturing
• Household and Garden Appliances
• Electrical and Electronics
• Renewable Energy
• Construction, Agricultural, and Forestry Equipment
• Automation and Sensor Technology
• Sports and Lifestyle Products
• Healthcare Technology

Joining baier & michels means becoming part of a global organization that values technical expertise, customer partnership, innovation, and long-term relationships.

Build Relationships. Drive Solutions. Grow Your Career.

Are you a people-focused professional who enjoys helping customers find the right solutions? Do you thrive in a fast-paced environment where relationship-building, problem-solving, and teamwork are valued? If so, we'd love to meet you.

We are seeking a motivated and customer focused Technical Sales Engineer to join our growing team. In this role, you will be responsible for providing technical expertise and support to the sales team and customers, ensuring successful integration and application of products. So, if you enjoy helping customers, solving problems, and working in a team-oriented environment, we'd love to hear from you.

Key Responsibilities

Technical Expertise

• Understand and communicate the technical features, benefits and applications of b&m IP products.
• Provide technical guidance and support for the sales team and customers.
• Conduct product demonstrations, presentations, and training sessions.

Pre-Sale Support

• Assist the sales team in identifying customer needs and developing tailored solutions.
• Collaborate with the sales team to create and deliver effective sales pitches and proposals.
• Respond to technical queries from potential customers and provide detailed product information.

Customer Engagement

• Build and maintain strong relationships with customers by providing excellent technical support.
• Conduct regular site visits to understand customer requirements and ensure product satisfaction.
• Address and resolve technical issues that arise during the sales process.

Market Presence

• Dedicate a minimum of 2 days per week to field activities, engaging with current customers and prospective customers.
• Conduct weekly customer visits to maintain a strong market presence.
• Participate in industry events, trade shows, and conferences to promote company products and gather market insights.

Product Integration

• Work closely with customers to ensure successful product integration and application.
• Offer recommendations for product improvements based on customer feedback.
• Supporting function for testing and analysis of products and applications.

Collaboration and Coordination

• Collaborate with cross-functional teams, including R&D, product development and marketing, to align product features and market needs.
• Provide feedback from the field to help shape product development and marketing strategies.
• Participate in internal meetings and contribute to the overall sales and technical strategies.

Work Environment:

• Office/field-based with regular travel to meet with current customers and prospective customers.
• Occasional attendance at industry events, trade shows, and conferences.

Preferred Qualifications

• Previous experience in technical sales, technical engineering, or a related role.
• Experience working with industrial products, fasteners, manufacturing, or distribution environments is a plus.

What Makes You Successful

• Customer-focused with a desire to build long-term relationships.
• Strong problem-solving skills and ability to identify customer needs.
• Self-motivated and able to manage multiple priorities effectively.
• Dependable, responsive, and committed to delivering exceptional service.

Why Join Us?

• Opportunity to work with a supportive and collaborative team.
• Ongoing product and industry training.
• Stable and growing business environment.
• Opportunities for professional growth and career advancement.