Technical Sales Engineer

Clear Concepts, Inc.; Colonial Heights (VA); Presencial; USD 90 000 - 130 000; Tempo integral

Resumo da oferta

Clear Concepts, Inc. is seeking a Technical Sales & Customer Support professional to act as the primary technical resource for customers, guiding applications and recommending products.

The role includes delivering technical presentations, demos, and consultations to support business development and build strong customer relationships. The candidate will assist customers in evaluating insulation materials, collaborate with manufacturing and engineering to optimize processes, and troubleshoot

Qualificações

• Bachelor’s degree in electrical, chemical engineering, or materials science.
• 3–5 years in technical sales or applications engineering.
• Strong engineering and manufacturing knowledge.
• Excellent communication and customer-facing skills.
• Willingness to travel up to 50%.
• CRM/ERP experience preferred.

Responsabilidades

• Serve as the primary technical resource for customers, providing application guidance and product recommendations.
• Support business development activities through technical presentations, product demonstrations, and customer consultations.
• Build and maintain strong customer relationships by understanding application requirements and proposing effective solutions.
• Assist customers in evaluating and implementing electrical insulation materials and related products.
• Collaborate with production and engineering teams to optimize manufacturing processes and product performance.
• Troubleshoot application and manufacturing issues related to adhesion, curing cycles, performance, and material compatibility.
• Support continuous improvement initiatives that enhance product quality, efficiency, and customer outcomes.
• Provide technical feedback to improve products and manufacturing processes.
• Partner with cross-functional teams to evaluate new materials, coatings, resins, and insulation technologies.
• Assist with product testing, validation, and implementation activities.
• Identify opportunities for product enhancements based on customer feedback and market needs.

Conhecimentos

Customer-facing communication

Presentation skills

CRM software

ERP systems

Engineering principles

Formação académica

Bachelor's degree in Electrical Engineering

Bachelor's degree in Chemical Engineering

Bachelor's degree in Materials Science

Ferramentas

CRM

ERP

Descrição da oferta de emprego

Technical Sales & Customer Support

• Serve as the primary technical resource for customers, providing application guidance and product recommendations.
• Support business development activities through technical presentations, product demonstrations, and customer consultations.
• Build and maintain strong customer relationships by understanding application requirements and proposing effective solutions.
• Assist customers in evaluating and implementing electrical insulation materials and related products.

Manufacturing & Process Optimization

• Collaborate with production and engineering teams to optimize manufacturing processes and product performance.
• Troubleshoot application and manufacturing issues related to adhesion, curing cycles, performance, and material compatibility.
• Support continuous improvement initiatives that enhance product quality, efficiency, and customer outcomes.
• Provide technical feedback to improve products and manufacturing processes.

Product Development & Innovation

• Partner with cross-functional teams to evaluate new materials, coatings, resins, and insulation technologies.
• Assist with product testing, validation, and implementation activities.
• Identify opportunities for product enhancements based on customer feedback and market needs.

Required Qualifications

• Bachelor's degree in Electrical Engineering, Chemical Engineering, Materials Science, or a related technical discipline.
• Minimum of 3-5 years of experience in technical sales, applications engineering, product engineering, or a related role.
• Strong understanding of engineering principles and manufacturing environments.
• Excellent communication, presentation, and customer-facing skills.
• Ability to travel up to 50% as needed.
• Proficiency with CRM and ERP systems is preferred.

Preferred Qualifications

• Experience within the transformer, electrical insulation, power distribution, or related industries.
• Knowledge of insulation materials, coatings, resins, laminates, varnishes, and curing processes.
• Experience supporting customers in industrial or manufacturing settings.
• Proven ability to troubleshoot technical issues and develop effective solutions.