Technical Sales Engineer

Eckceptional Search; Colonial Heights (VA); In loco; USD 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

Top Echelon Software, LLC in Virginia is seeking a Technical Sales & Customer Support professional to be the primary technical resource for customers, offering application guidance and product recommendations.

You will support business development with technical presentations, demos, and consultations, build strong customer relationships, and assist customers in evaluating insulation materials and related products.

Competenze

• Bachelor's degree in a technical discipline as listed.
• 3–5 years in technical sales, applications engineering, or product engineering.
• Strong understanding of engineering and manufacturing environments.
• Excellent communication, presentation, and customer-facing skills.
• Ability to travel up to 50% as needed.
• Proficiency with CRM and ERP systems preferred.

Mansioni

• Serve as the primary technical resource for customers with guidance and product recommendations.
• Support business development through technical presentations, demos, and consultations.
• Build strong customer relationships by understanding requirements and offering solutions.
• Assist customers in evaluating insulation materials and related products.
• Collaborate with production and engineering to optimize processes and product performance.
• Troubleshoot issues related to adhesion, curing cycles, and material compatibility.
• Provide feedback to improve products and manufacturing processes.
• Identify opportunities for product enhancements based on customer feedback and market needs.

Conoscenze

Communication skills

Presentation skills

Customer-facing

Engineering principles knowledge

Willingness to travel

Formazione

Bachelor's degree in Electrical Engineering

Bachelor's degree in Chemical Engineering

Bachelor's degree in Materials Science

Related technical discipline

Strumenti

CRM systems

ERP systems

Descrizione del lavoro

Technical Sales & Customer Support

• Serve as the primary technical resource for customers, providing application guidance and product recommendations.
• Support business development activities through technical presentations, product demonstrations, and customer consultations.
• Build and maintain strong customer relationships by understanding application requirements and proposing effective solutions.
• Assist customers in evaluating and implementing electrical insulation materials and related products.

Manufacturing & Process Optimization

• Collaborate with production and engineering teams to optimize manufacturing processes and product performance.
• Troubleshoot application and manufacturing issues related to adhesion, curing cycles, performance, and material compatibility.
• Support continuous improvement initiatives that enhance product quality, efficiency, and customer outcomes.
• Provide technical feedback to improve products and manufacturing processes.

Product Development & Innovation

• Partner with cross-functional teams to evaluate new materials, coatings, resins, and insulation technologies.
• Assist with product testing, validation, and implementation activities.
• Identify opportunities for product enhancements based on customer feedback and market needs.

Required Qualifications

• Bachelor's degree in Electrical Engineering, Chemical Engineering, Materials Science, or a related technical discipline.
• Minimum of 3-5 years of experience in technical sales, applications engineering, product engineering, or a related role.
• Strong understanding of engineering principles and manufacturing environments.
• Excellent communication, presentation, and customer-facing skills.
• Ability to travel up to 50% as needed.
• Proficiency with CRM and ERP systems is preferred.

Preferred Qualifications

• Experience within the transformer, electrical insulation, power distribution, or related industries.
• Knowledge of insulation materials, coatings, resins, laminates, varnishes, and curing processes.
• Experience supporting customers in industrial or manufacturing settings.
• Proven ability to troubleshoot technical issues and develop effective solutions.