Technical Sales Administrative Support

Altec Industries, Inc; Dixon (CA); On-site; USD 50,000 - 58,000; Full time

Job summary

Altec Industries, Inc. in Dixon, CA is seeking an Administrative Associate to support the new-equipment sales organization. You will coordinate documentation, handle inquiries, and provide reliable administrative support for vehicle sales processes.

The role requires strong communication, detail orientation, and the ability to multi-task with minimal supervision. A high school diploma is required, with a four-year degree preferred and proficiency in Microsoft Office.

Qualifications

• High school diploma or GED is required.
• Four-year degree is desired but not required.
• Previous experience with administrative duties.
• Proficiency with Microsoft Office: Word, Excel, PowerPoint.
• Experience with Oracle Applications and/or accounting is a plus.

Responsibilities

• Coordinate shipping of completed new vehicles or demonstrators.
• Develop knowledge of Altec affiliated companies to direct inquiries or facilitate intercompany transactions.
• Answer incoming calls from customers, both internal and external.
• Provide administrative support including filing, copying, faxing, mailing, and typing.
• Prepare related reports or validate data to ensure information is timely and accurate.
• Assist with maintenance of customer accounts related to setup, tax documentation, credit terms, etc.
• Administer or support Altec dealer licenses, including monitoring licenses and submitting renewal paperwork.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Organization

Time management

Problem solving

Customer service

Detail oriented

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Oracle Applications

Job description

Responsibilities

There is an exciting opportunity for an Administrative Associate to support thenew-equipment sales organization, which encompasses the Technical Sales & Account Management processes for Altec. The primary administrative support function revolves around the documentation involved in the sale of partial or complete vehicles.

THE SUCCESSFUL CANDIDATE MUST

• Have excellent verbal, organization, and written communications skills.
• Be able to perform detail-oriented work with accuracy and timeliness.
• Must be able to independently manage time and multi-task with minimal supervision.
• Must be able to analyze problems & develop solutions.
• Have a strong commitment to providing excellent customer service.
• Annual salary range $50,000 - $58,000 with flexibility

REQUIRED QUALIFICATIONS

• High school diploma or GED is required.
• Four-year degree is desired, but not required.
• Previous experience / knowledge of administrative duties are a must.
• Strong computer skills. Demonstrated proficiency using Microsoft Office: Word, Excel, and Power Point.
• Experience with Oracle Applications and/or accounting is a plus.

MAJOR RESPONSIBILITIES

• Coordinate shipping of completed new vehicles or demonstrators
• Develop knowledge of Altec affiliated companies to effectively direct inquiries or facilitate intercompany transactions.
• Answer incoming calls from customers, both internal and external.
• Provide administrative support including filing, copying, faxing, mailing, and typing.
• Prepare related reports or validate data to ensure that information is timely and accurate.
• Assist with maintenance of customer accounts as it relates to setup, tax documentation, credit terms, etc.
• Administer or support Altec dealer licenses. This could include monitoring sales licenses, dealer plates, and submitting paperwork related to license renewals.
• Other duties as assigned.

Experience Level Adjustmnt

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

Benefits

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:

• Medical, Dental, Vision and Prescription Drug Program
• Retirement 401(k) Traditional or Roth Program Options with Company Match
• Vacation and Holidays
• Parental Leave
• Short Term and Long Term Disability Leave
• Flexible Spending Accounts
• Tuition Assistance Program
• Employee Assistance and Mental Health/Substance Abuse Program
• Life Insurance, Accidental Death and Dismemberment Insurance
• Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
• Additional Wellness Programs and Rewards Available

EEO Statement

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.