Technical Sales Account Manager

Mid-American Elevator Company; Everett (WA); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Car allowance

Company vehicle

Company phone

Job summary

Mid-American Elevator Company is seeking a Technical Sales Account Manager for an in-office role based in Everett, WA. You will manage and grow customer accounts by promoting maintenance, service, and modernization solutions for elevator and escalator systems, conducting site visits, preparing proposals, and coordinating with engineering and operations teams.

The role requires strong technical sales and account management skills, willingness to travel locally (30-40%), and the ability to build

Qualifications

• Technical sales experience in industrial/elevator sectors.
• Strong account management and negotiation skills.
• Ability to explain technical elevator/maintenance concepts.
• Proficient with CRM, MS Office, and data analysis.
• Excellent communication and organizational skills.
• Bachelor's degree or equivalent experience.
• Willingness to travel locally.

Responsibilities

• Technical account management
• Client relations
• Field management
• Project management
• On call rotation
• Car allowance / Company Vehicle / Company Phone

Skills

Technical sales

Account management

Relationship building

Negotiation

Customer service

Communication

Travel readiness

Education

Bachelor's degree or equivalent

Tools

CRM tools

MS Office

Data analysis tools

Job description

Company Description Mid-American Elevator Company, Inc., founded in 1974, is Chicago’s largest independent elevator company and a recognized industry leader. As a family-owned and operated organization, the company combines the capacity to manage complex construction, renovation, and maintenance projects with a strong focus on personalized service. With six locations, Mid-American’s experienced professionals provide safe, reliable, and responsive support tailored to each client’s needs. The company offers a full range of maintenance and repair contracts, including cost-effective preventive maintenance and major repair services. Its qualified mechanics and in-house control engineers service virtually all major elevator and escalator brands, including advanced computerized control systems.

Role Description The Technical Sales Account Manager is a full-time in office role based in Everett, WA. This role is responsible for managing and growing customer accounts by promoting maintenance, service, and modernization solutions for elevator and escalator systems. Day-to-day activities include identifying new sales opportunities, preparing proposals and quotations, conducting site visits, and collaborating with engineering and operations teams to deliver tailored solutions. The Technical Sales Account Manager will build long-term relationships with clients, provide technical guidance on equipment options and maintenance contracts, and ensure that customer expectations are met with high-quality service. The role also involves tracking sales activities, forecasting, and reporting to support business growth and customer satisfaction. As well as managing sales from inception to completion. This candidate will go through training period before taking on account management independently. Expected training period 3-6 months. Job requires job site visits, expected travel includes 30%-40% of time.

Qualifications

• Demonstrated experience in technical or industrial sales, elevator industry a plus, building services, or mechanical systems industries.
• Strong account management skills, including relationship building, negotiation, and customer service.
• Ability to understand and explain technical concepts related to elevator and escalator equipment, maintenance, and repair.
• Solid business and commercial acumen, including experience with pricing, proposals, and contract management.
• Proficiency with CRM tools, MS Office (Word, Excel, PowerPoint), and basic data analysis for sales reporting.
• Excellent written and verbal communication skills, with the ability to present solutions to diverse stakeholders.
• Self-directed work style with strong organizational skills and the ability to manage multiple accounts and priorities.
• Bachelor’s degree in Business, Engineering, Marketing, Construction or a related field, or equivalent relevant experience.
• Valid driver’s license, background and willingness to travel locally for client meetings and site visits.
• Experience in or familiarity with safety standards and regulatory requirements in building and elevator services is beneficial.

Key Responsibilities

• Technical account management
• Client relations
• Field management
• Project management
• On call rotation
• Car allowance / Company Vehicle / Company Phone