Technical Publications Liaison & Project Lead

PACCAR Parts; Renton (WA); On-site; USD 81,000 - 112,000; Full time

Benefits offered by this job

401k with company match

Pension plan

Paid time off

Tuition reimbursement

Medical, dental, and vision

Job summary

PACCAR Parts in Renton, WA (or Lewisville, TX) seeks a Service Publications liaison to coordinate content across Peterbilt and Kenworth portfolios. You will connect authors, engineering, dealer training, field service, legal and other stakeholders to publish timely service documentation.

The role focuses on driving schedules, maintaining quality standards, and improving technical publications related to chassis, engine and aftertreatment systems, with a strong emphasis on collaboration and

Qualifications

• Strong written and verbal communication skills.
• Excellent ability to communicate complex topics clearly and succinctly.
• Experience in fast-paced, results-oriented environments with multiple priorities.
• Proficiency in MS Office, Adobe Suite, and SharePoint.
• Commitment to continuous improvement and learning to support growth.

Responsibilities

• Serve as a liaison between engineering, subject matter experts, and technical authors to ensure accurate and timely content delivery.
• Project manage service content schedules and timelines to meet milestones and deadlines.
• Review requests for new documentation and updates; assign topics based on author expertise and availability.
• Track and report documentation progress to program teams, ensuring transparency and alignment.
• Participate in engineering design reviews to identify service documentation needs and ensure alignment with product development.
• Ensure all documentation meets quality standards for accuracy, readability, consistency, and adherence to style guidelines.
• Manage and maintain SharePoint content for the team to ensure accessibility and organization.
• Build and maintain strong stakeholder relationships to support cross-functional collaboration.
• Lead and participate in continuous improvement initiatives.
• Provide feedback to engineering from a service perspective to improve product supportability and serviceability.
• Develop and maintain a strong technical understanding of chassis, engine, and aftertreatment systems.
• Improve troubleshooting guides by identifying gaps in repair procedures and supporting standard repair time development.

Skills

Technical writing

Project coordination

SharePoint

MS Office

Adobe Suite

Cross-functional collaboration

Automotive knowledge

Stakeholder management

Education

Bachelor’s degree (Technical Publications, Business, Engineering)

Tools

Smartsheet

XML/DITA

HTML production

CMS/CLS systems

SharePoint

Content management

Job description

PACCAR Parts in Renton, WA (or Lewisville, TX) seeks a Service Publications liaison to coordinate content across Peterbilt and Kenworth portfolios. You will connect authors, engineering, dealer training, field service, legal and other stakeholders to publish timely service documentation.

The role focuses on driving schedules, maintaining quality standards, and improving technical publications related to chassis, engine and aftertreatment systems, with a strong emphasis on collaboration and