Technical Project Manager - UX & Digital Experience

GCS Recruitment; Philadelphia (Philadelphia County); On-site; USD 100,000 - 140,000; Full time

Job summary

Comcast is seeking a Technical Project Manager to lead the creation and launch of a new end-to-end digital experience for Comcast Business Mobile customers. You will drive strategy, planning, requirements, and delivery while coordinating with UX, Design, Development, and business stakeholders.

The role focuses on guiding complex digital initiatives, ensuring critical deliverables stay on track, and supporting the T-Mobile MVNO partnership integration.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field, or equivalent professional experience.
• 7+ years of IT or technology project experience.
• 5+ years of experience managing complex technical or digital projects.
• Experience managing cross-functional projects involving multiple technologies, teams, and business functions.
• Strong experience creating and managing project plans, timelines, milestones, risks, dependencies, and deliverables.
• Experience gathering, documenting, and refining business and functional requirements.
• Strong communication and stakeholder management skills.
• Experience working closely with UX, Design, Product, Development, and Engineering teams.
• Knowledge of project management methodologies, resource management practices, and change management techniques.
• Experience working in Agile environments.
• Agile Scrum certification or completion of a recognized project management curriculum.
• Experience using Rally or similar Agile/project tracking tools.

Responsibilities

• Lead the planning, coordination, and delivery of a new end-to-end digital experience for Comcast Business Mobile customers.
• Support the implementation and integration of the T-Mobile partnership and related MVNO digital initiatives.
• Create, maintain, and track detailed project plans, timelines, milestones, dependencies, and deliverables.
• Work closely with business stakeholders to define, document, and refine functional and business requirements.
• Partner with UX, Design, Development, and other cross-functional teams to refine requirements and deliver high-quality digital experiences.
• Manage complex projects throughout the full project lifecycle, including inception, design, development, integration, testing, deployment, and launch.
• Coordinate tasks and dependencies across multiple teams and ensure stakeholders have the information and documentation needed to meet project objectives.
• Monitor project progress and communicate status updates, risks, issues, and dependencies to leadership and key stakeholders.
• Identify critical path activities and potential risks and develop mitigation and response plans.
• Lead and track change requests and ensure changes are properly communicated and incorporated into project plans.
• Manage project deliverables and work closely with application and development teams to meet established deadlines.
• Support program leadership in identifying priorities, resource needs, and opportunities for continuous improvement.
• Assist with maintaining project budgets and ensuring projects are delivered within established timelines and quality expectations.

Skills

Cross-functional leadership

Stakeholder management

Agile methodologies

Requirements gathering

Communication

Project planning

Education

Bachelor's degree in CS/IS/Business or related field

PM certification (PMP, etc.)

Tools

Rally

Job description

Technical Project Manager - UX & Digital Experience

We are seeking an experienced Technical Project Manager to support the creation and launch of a new end-to-end digital experience for Comcast Business Mobile customers.

This individual will play a key role in leading the strategy, planning, requirements, and delivery of digital capabilities for a new customer portal. The role will also support the implementation of Comcast Business's partnership with T-Mobile and the integration efforts associated with its MVNO environment.

The ideal candidate is a strong cross-functional project leader with experience managing complex digital initiatives, working closely with UX, Design, Development, and business stakeholders. This person should be comfortable operating in a fast-paced environment, managing multiple workstreams, defining and refining requirements, and ensuring critical deliverables remain on track.

What You'll Do

• Lead the planning, coordination, and delivery of a new end-to-end digital experience for Comcast Business Mobile customers.
• Support the implementation and integration of the T-Mobile partnership and related MVNO digital initiatives.
• Create, maintain, and track detailed project plans, timelines, milestones, dependencies, and deliverables.
• Work closely with business stakeholders to define, document, and refine functional and business requirements.
• Partner with UX, Design, Development, and other cross-functional teams to refine requirements and deliver high-quality digital experiences.
• Manage complex projects throughout the full project lifecycle, including inception, design, development, integration, testing, deployment, and launch.
• Coordinate tasks and dependencies across multiple teams and ensure stakeholders have the information and documentation needed to meet project objectives.
• Monitor project progress and communicate status updates, risks, issues, and dependencies to leadership and key stakeholders.
• Identify critical path activities and potential risks and develop mitigation and response plans.
• Lead and track change requests and ensure changes are properly communicated and incorporated into project plans.
• Manage project deliverables and work closely with application and development teams to meet established deadlines.
• Support program leadership in identifying priorities, resource needs, and opportunities for continuous improvement.
• Assist with maintaining project budgets and ensuring projects are delivered within established timelines and quality expectations.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent professional experience.
• 7+ years of overall IT or technology project experience.
• 5+ years of experience managing complex technical or digital projects.
• Experience managing cross-functional projects involving multiple technologies, teams, and business functions.
• Strong experience creating and managing project plans, timelines, milestones, risks, dependencies, and deliverables.
• Experience gathering, documenting, and refining business and functional requirements.
• Strong communication and stakeholder management skills.
• Experience working closely with UX, Design, Product, Development, and Engineering teams.
• Knowledge of project management methodologies, resource management practices, and change management techniques.
• Experience working in Agile environments.
• Agile Scrum certification or completion of a recognized project management curriculum.
• Experience using Rally or similar Agile/project tracking tools.

Preferred Qualifications

• Experience with Agile, Scrum, and/or Kanban methodologies.
• Experience managing digital transformation, customer portal, mobile, or customer experience initiatives.
• Experience supporting telecommunications, mobile, MVNO, or large enterprise technology projects.
• Experience with enterprise systems or infrastructure-related projects.
• Technical background or familiarity with infrastructure concepts.
• Project Management Professional (PMP) or similar certification.

What We're Looking For

We are looking for a proactive and highly organized Project Manager who can bring structure to complex initiatives while effectively collaborating with a variety of technical and business stakeholders.

The ideal candidate does not necessarily need to be a deeply technical engineer or Scrum expert, but should be comfortable working in a technical environment and translating high-level business objectives into clear requirements, project plans, and actionable deliverables.

This is an exciting opportunity to play a key role in building and launching a new digital experience for Comcast Business Mobile customers while supporting a highly visible and business-critical initiative.