Technical Project Manager III - UX

Partner's Consulting, Inc.; Philadelphia (Philadelphia County); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Unknown company in Philadelphia, PA is seeking a Technical Project Manager III – UX to lead the end-to-end digital customer experience initiative. The role involves strategy and delivery of digital capabilities, updating timelines with the program team, and refining UX requirements with Design and Dev teams.

It requires a Bachelor’s degree or equivalent, PM certification, 7–10 years IT experience, and Agile Scrum with Rally. The position is contract-based and location is Philadelphia, PA.

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• Project Management certification or similar curriculum is required.
• Typically 7–10 years IT experience, with 5+ years in project management.
• Experience with multiple technologies and functions.
• Extensive knowledge of PM methodologies, tools, resource and change management.

Responsibilities

• Coordinate, report status, and ensure stability of project-oriented work.
• Establish and implement PM processes for IT to ensure timely delivery, budget adherence, quality, and customer satisfaction.
• Assemble project plans, direct daily work, identify resource needs, and review quality.
• Track milestones and adjust plans/resources to meet customer needs.
• Coordinate communication across enterprise impacting scope, budget, risk, and resources.
• Partner with senior management to identify IT opportunities supporting enterprise goals.
• Manage cross-functional projects of medium to high complexity.
• Ensure teams receive required information and documentation to perform responsibilities.
• Lead end-to-end project lifecycle from inception to deployment.
• Create and track end-to-end project plans with scrum masters and team leads.
• Lead change requests and track progression.
• Identify critical paths and risks; develop mitigation plans.
• Report progress, risks, and issues to stakeholders.
• Maintain project budgets in collaboration with management.

Skills

Project Management

Agile Scrum

Stakeholder Management

Risk Management

Cross-functional Leadership

Requirements Definition

Scheduling & Roadmapping

Communication

Budget & Resource Management

Education

Bachelor's Degree in Computer Science / IT / Business

Tools

Rally

Kanban

Job description

Technical Project Manager III – UX

Location

Philadelphia, PA

Type

Contract

Our client is seeking a Technical Project Manager (UX) III who will be responsible for creating and launching a new end-to-end digital customer experience, leading the strategy and delivery of digital capabilities in this new experience and supporting the implementation by:

• updating and tracking project timelines in conjunction with program team
• defining and updating new requirements for the work
• refining requirements and UX with the Design and Dev teams

Key Accountabilities

• Responsible for overall coordination, status reporting and stability of project-oriented work efforts.
• Establishes and implements project management processes and methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations.
• Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review, and escalating functional, quality, timeline issues appropriately.
• Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of customers.
• Coordinates communication with all areas of the enterprise that impacts the scope, budget, risk, and resources of the work effort being managed.
• Assists Program Manager(s) in partnering with senior management of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise.
• Manages one or more cross-functional projects of medium to high complexity.
• Coordinates tasks between various teams, develops processes, resolves issues, and ensures team and customers receive required information and documentation to perform their responsibilities.
• Responsible for managing deliverables and communicating with application teams to meet project deadlines will be the main areas of focus for this person.
• Responsible for initiating and tracking communications among our customers.
• Provides feedback to teams to facilitate continuous improvement.
• Manages and leads complex projects through entire project lifecycle (inception, design, development, integration and test, trial, and deployment).
• Creates and tracks an end-to-end project plan (in conjunction with the scrum master and team leads).
• Leads change request generation and tracking.
• Identifies and manages critical path and risk areas and creates risk response and mitigation plans.
• Communicates statuses on progress, risks, and issues.
• Works with management to maintain the project specific budget.

Required Skills

• Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field—or equivalent work experience.
• Project Management certification or successful completion of a recognized project management curriculum is required.
• Typically has 7 to 10 years of IT work experience, including 5 or more years managing projects.
• Experience with projects in multiple technologies and functions.
• Must possess extensive knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques.
• Agile Scrum certified, with experience in Rally (or similar tracking tool).
• Agile or Kanban experience preferred.
• Preferred Enterprise systems or database administration background.
• Expertise in infrastructure concepts.