Technical Consultant

Trinus Corporation; California (MO); On-site; USD 90,000 - 120,000; Part time

Job summary

A technology services company is seeking a mid-senior level Genesys Cloud Technical Consultant to support contact center modernization initiatives. The candidate should have extensive experience in designing and implementing Genesys-based solutions, with strong skills in API integrations and scripting. Collaboration with cross-functional teams is essential for aligning with organizational goals.

Qualifications

• Proven experience in designing, implementing, and architecting Genesys-based solutions.
• Experience with API integrations and working knowledge of RESTful services.
• Proficiency in scripting and automation tools related to Genesys Cloud.
• Excellent analytical, problem-solving, and communication skills.

Skills

Genesys-based solutions design

API integrations

Scripting and automation tools

Analytical skills

Communication skills

Job description

Senior Recruiter Team Lead at Trinus Corporation

Overview

We are seeking an experienced Genesys Cloud Technical Consultant to support our client’s contact center modernization initiatives. The ideal candidate will have deep technical expertise in Genesys Cloud CX, including designing, implementing, and optimizing enterprise-level cloud contact center solutions.

This role is highly collaborative and will involve working closely with cross-functional teams, solution architects, and business stakeholders to ensure successful solution delivery and alignment with organizational goals.

Required Qualifications

• Proven experience in designing, implementing, and architecting Genesys-based solutions.
• Experience with API integrations and working knowledge of RESTful services.
• Proficiency in scripting and automation tools related to Genesys Cloud.
• Excellent analytical, problem-solving, and communication skills.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

• Information Technology
• Project Management
• Customer Service

Industries

• Utilities
• Strategic Management Services