Technical Project Manager, Client Systems

Triwill Group; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Fully remote

Job summary

Socket.dev seeks a Technical Project Manager to own enterprise client projects from discovery to delivery, while hands-on building significant parts of the solution in Airtable. You will lead discovery, define requirements, and coordinate with our Engineer and clients to keep momentum across accounts.

This hands-on role blends business insight with project governance: you’ll configure Airtable tables, automations, and interfaces, and ensure scalable, clean data structures across client

Qualifications

• Experience leading client-facing or cross-functional projects with hands-on solution building.
• Proficiency with Airtable, Notion, Asana and similar tools.
• Comfort with relational data and structured databases.
• Strong communication with executives; translate business needs.
• Ability to own outcomes across multiple projects.

Responsibilities

• Own the client: primary point of contact for enterprise clients; lead discovery and turn goals into requirements.
• Run the project: own scope, priorities, timelines; coordinate with engineers and keep momentum across accounts.
• Build in Airtable: configure tables, automations, and interfaces; you are building the system, not just writing tickets.
• Make systems better: review existing implementations and improve structure, usability, and scalability.

Skills

Project leadership

Hands-on builder

Strong communication

Structured data

Accountability

Tools

Airtable

Notion

Asana

HubSpot

Zapier

ClickUp

Job description

The Role

We're looking for a Technical Project Manager to own client projects from first discovery call to final delivery — with a twist: this is a hands-on role. You won't just manage the work; you'll build a significant part of it yourself in Airtable.

Think of it as the intersection of three skills: understanding how a business operates, managing a project to done, and configuring the system with your own hands. If you've ever been the person at your company who "figured out the tools" and ended up running the whole process, this role was built for you.

A dedicated Engineer covers custom code — you cover everything else: the client, the plan, and the build.

What You'll Do

• Own the client: Be the primary point of contact for a portfolio of enterprise clients. Lead discovery, manage expectations, and turn business goals into concrete requirements.
• Run the project: Own scope, priorities, and timelines. Coordinate day-to-day execution with our Engineer and keep momentum consistent across accounts.
• Build in Airtable: Configure tables, automations, and interfaces yourself. You're not writing code, but you are building the system.
• Make systems better: Review existing client implementations and improve their structure, usability, and scalability.

What We're Looking For

• Project leadership with your hands in the work. Experience running client-facing or cross-functional projects where you also built or configured the solution — not just tracked tickets.
• A power-user profile. You've mastered tools like Airtable, Notion, Asana, HubSpot, Zapier, or similar — deeply enough to design processes in them, not just use them.
• Comfort with structured data. You get how tables relate to each other and why clean structure keeps a growing system from breaking. Formal database training is a plus rather than a prerequisite.
• Strong communication. You can lead a meeting with executives and translate between business and technical worlds.
• Accountability. You own outcomes across multiple projects at once and don't wait to be told what's next.

Nice to Have

• Airtable experience (a big plus — but we'll train the right builder).
• Background in consulting, agencies, RevOps, or operations.
• Familiarity with the low-code/no-code ecosystem.
• Experience with ClickUp.

Structure & Availability

Full-time (40 hours/week), fully remote. This is a core client-facing role: you'll need stable, dedicated availability aligned with US business hours.