Technical Project Manager

iSoftStone, Inc.; New York, Northern (NY, KY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

iSoftStone, Inc. in New York City is seeking a Technical Project Manager to own end-to-end delivery of a major DAM and media delivery modernization program.

You will lead a multi-workstream implementation for a marquee retail account, owning schedule, scope, risk, and cross-organizational coordination across client, platform partner, and iSoftStone teams. The role requires 7+ years of technical PM experience, strong executive communication, and experience with cutover/go-live events, hypercare,

Qualifications

• Seven+ years of technical project/program management experience delivering enterprise software or platform implementations.
• Proven experience managing multi-phase programs with parallel workstreams and cross-functional teams.
• Excellent executive-level communication and stakeholder management.
• Experience planning and executing cutover/go-live events and post-launch hypercare.

Responsibilities

• Own end-to-end project delivery across the full phased roadmap.
• Track milestones and critical path; manage multiple workstreams.
• Run risk and issue management; maintain risk register and drive resolutions.
• Coordinate cross-organizational stakeholders; run steering/status cadences.
• Report project status to client and leadership, including staffing and budget.
• Drive cutover and hypercare planning with Change Management and DAM team.

Skills

Technical project management

Program management

Stakeholder management

Executive communication

Cutover/go-live planning

Risk management

Tools

Cloudinary

Adobe AEM Assets/Experience Manager

Scene7/Dynamic Media

Job description

iSoftStone, Inc. is Seeking a Technical Project Manager to Join our Team in New York!

This is a Hybrid Role in the New York City Metro Area!

Candidates must have permanent authorization to work in the United States. Visa sponsorship is not available for this role.

We are seeking a Technical Project Manager to own end-to-end delivery of a major DAM and media delivery modernization program, from discovery through cutover and hypercare. This is a highly visible role leading a multi-workstream implementation team on a marquee multi-brand retail account, with direct accountability for schedule, scope, risk, and cross-organizational coordination across the client, the platform partner, and iSoftStone's delivery team.

Responsibilities:

• Own end-to-end project delivery across the full phased roadmap — discovery/audit, foundation, integration & automation, search & enrichment, global/platform, and governance & hypercare — managing scope, schedule, and budget against SOW commitments.
• Track milestones and critical path, including parallel workstreams (e.g., search/enrichment and global/platform running concurrently once integration is live), keeping phase-gate readiness visible to stakeholders.
• Run risk and issue management — maintaining the program's risk register and driving resolution of open items (e.g., rights/expiration compliance gaps, undefined migration criteria, unresolved integration paths, unconfirmed regional delivery architecture) before they block downstream phases.
• Coordinate cross-organizational stakeholders, running steering and status cadences across the client's technology, e-commerce, and marketing/brand teams, the platform partner, and iSoftStone leadership.
• Report project status to client and iSoftStone leadership, including staffing ramp, budget burn, milestone health, and phase-gate readiness.
• Drive cutover and hypercare planning, partnering with the Change Management Consultant and DAM Manager on go-live readiness, hypercare intensity, and the transition to steady-state governance.

Qualifications:

• Seven+ years of technical project/program management experience delivering enterprise software or platform implementations, ideally including a DAM, CMS, PIM, or content-operations/digital-experience platform.
• Proven experience managing multi-phase programs with parallel workstreams, cross-functional teams (onshore/offshore), and external partner/vendor coordination.
• Excellent executive-level communication and stakeholder management, able to run steering-committee and status reporting across client and delivery organizations.
• Experience planning and executing cutover/go-live events and post-launch hypercare/stabilization periods.

Preferred Qualifications:

• Experience specifically with Cloudinary, Adobe AEM Assets/Experience Manager, or Scene7/Dynamic Media implementations.
• Background in fashion, apparel, or accessories retail, or another asset-intensive consumer brand environment.
• Experience managing global or multi-region technical delivery, including CDN and regional platform considerations.

Pay rate: $110,000 to $140,000

iSoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world’s most well-known businesses, including 90+ Fortune Global 500 companies.

Visit us at https://www.isoftstoneinc.com.

iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.