Technical Project Coordinator I

Partner’s Consulting, Inc.; Naperville (IL); Hybrid; USD 55,000 - 90,000; Full time

Benefits offered by this job

Remote work

Overnight shift

Job summary

Partner’s Consulting, Inc. seeks a DOJ Technical Project Coordinator I to support field service installations, upgrades, and remediation activities.

You will liaise between field technicians, project management, dispatch, vendors, and customer stakeholders to keep workflows on track. The role is 100% remote with an overnight schedule (Sunday–Thursday, 7pm CST start, 50 hours/week), requiring strong organizational skills and the ability to coordinate across multiple systems and teams to meet

Qualifications

• Bachelor's degree required.
• 1–3 years of related field experience.
• Familiar with standard concepts, practices and procedures within field.
• Creativity and problem-solving skills.

Responsibilities

• End-to-end installation coordination from dispatch to technician release.
• Conduct pre-dispatch readiness reviews and confirm arrival times, scope and materials.
• Provide real-time operational and technical support to field technicians.
• Monitor progress against milestones and timelines.
• Track status in systems like Smartsheet and ILEX with hourly updates.
• Ensure all deliverables, tests, photos, and records are uploaded within 24 hours of completion.
• Serve as primary day-of-job point of contact between field personnel, management, customers and project teams.

Skills

Project coordination

Creativity

Communication

Education

Bachelor's degree

Job description

Title: Technical Project Coordinator I

Location: 100% remote (overnight shift)

Type: Contract

Our direct client is seeking a Day of Job (DOJ) Project Coordinator who will support the successful execution of field service activities associated with installations, upgrades, professional services engagements, and remediation activities. The DOJ Project Coordinator will serve as the primary operational liaison between field technicians, project management, dispatch teams, vendors, and customer stakeholders throughout the lifecycle of the scheduled work event. This role is responsible for actively managing and coordinating day-of-service activities to ensure installations are executed in accordance with established schedules, technical requirements, customer expectations, and project milestones.

The role is 100% remote, overnight shift (50 hours), starting at 7pm CST with a work week of Sunday – Thursday.

Key Accountabilities

• Responsible for the end-to-end installation from dispatch to releasing of technician per dispatched work order.
• Conduct pre-dispatch readiness reviews and confirmation calls with assigned field technicians to verify arrival times, scope understanding, required materials, access requirements, and technical preparedness.
• Provide real-time operational and technical support to field technicians throughout the installation or service event.
• Monitor technician progress against established project milestones and implementation timelines.
• Track project status throughout the service event and provide hourly progress updates within designated systems including but not limited to Smartsheet, ILEX, and any successor platforms.
• Validate completion of required deliverables and ensure all documentation, test results, photographs, and supporting records are approved and uploaded to customer and Business portals within twenty-four (24) hours of project completion.
• Serve as the primary point of contact for day-of-job communications between field personnel, management, customers, and project teams.

Required Skills

• Requires a bachelor's degree and at least 1-3 years of experience in the field or in a related area.
• Familiar with standard concepts, practices, and procedures within field.
• Must have a level of creativity.