Technical Program Manager: Systems Backlog & Enhancement Lead

Aquent

Reston (VA)

On-site

USD 110,000 - 140,000

Full time

3 days ago

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Job summary

Aquent in Reston, Virginia is seeking a proactive Program Manager to serve as the central liaison for system issues and enhancement requests.

You will own the backlog, drive cross-functional collaboration, validate business requirements, coordinate with partners, and oversee testing and enablement to ensure reliable operations and timely deliveries.

This role emphasizes communication, data accuracy, and meticulous process documentation to support high-performing teams.

Qualifications

Experience managing technical backlogs and prioritizing issues.
Strong collaboration with cross-functional teams and stakeholders.
Ability to translate business requirements into actionable tasks.

Responsibilities

Own and maintain the backlog of system issues with proper categorization and prioritization.
Drive resolution of high-impact issues by coordinating with cross-functional teams.
Provide hands-on support to operations and coordinate with partners.
Manage lifecycle of enhancement requests from intake to delivery.
Lead business prioritization and seamless hand-offs to system owners.
Oversee testing, validation, and enablement for enhancements before release.
Keep stakeholders informed on backlog status and progress.