Remote Senior Program Manager — Client Delivery Lead

Captech-Consulting; Reston (VA); Hybrid; USD 135,000 - 200,000; Full time

Benefits offered by this job

Flexible work environment

Learning & Development – Certification

Modern Health

Carrot Fertility

Fringe – lifestyle benefits stipend

Employee Resource Groups

Philanthropic Partnerships

401(k) Matching

Job summary

CapTech is seeking a Program Manager / Account Manager in Reston, VA to help clients deliver complex business and technology initiatives. The Program Manager / Account Manager will partner with and ensure the long-term success of our clients.

Different projects could challenge you to succeed as a highly consultative senior management advisor or to drive highly visible technical projects based on your planning, execution, and client relationship management skills.

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, MIS or equivalent combination of education and experience
• PMP certification preferred.
• Proven account management or other relevant experience.
• Minimum 8years of experience in project or program management role, preferably with full agile development life cycle experience.
• Demonstrated track record of successful ability to manage large and complex consulting engagements.
• Ability to assess client needs, identify omissions and gaps, and design optimal solution.
• Creative thinking and seeking innovative solutions to complex technical/business problems.
• Ability to establish immediate credibility with clients, build consensus, and achieve goals through influence.
• Excellent communication skills, listening, negotiation and presentation skills.

Responsibilities

• Establish collaborative partnership with key stakeholders to assess and recommend optimal business and technical solutions.
• Lead cross-functional delivery teams to deliver impactful business outcomes.
• Develop integrated plans to establish, monitor, manage and report key milestones and deliverables.
• Support the triage and resolution of critical program or project issues and scope changes throughout the project phases.
• Develop a trusted advisor relationship with key client stakeholders and executive sponsors
• Build and maintain strong, long-lasting customer relationships.
• Perform hands-on project work, including analysis, design, process engineering, and change management, as needed by the project.
• Advocates for digital accessibility and inclusive design practices in all projects and client interactions.

Skills

Project management

Account management

Agile development

Communication skills

Client relationship management

Education

Bachelor’s degree in Business Administration, Computer Science, MIS or equivalent

Job description

CapTech is seeking a Program Manager / Account Manager in Reston, VA to help clients deliver complex business and technology initiatives. The Program Manager / Account Manager will partner with and ensure the long-term success of our clients.

Different projects could challenge you to succeed as a highly consultative senior management advisor or to drive highly visible technical projects based on your planning, execution, and client relationship management skills.