Technical Program Manager (Implementation)

Candid Health; Denver (CO); On-site; USD 120,000 - 180,000; Full time

Job summary

Candid Health is seeking a Technical Program Manager - Implementation to join our team as the connective tissue between Engineering, Product and Operations.

You will translate high-level business objectives into technical milestones, align EPD teams with Operations and Implementation goals, and drive large-scale initiatives with clear roadmaps and milestones. You’ll report on program health and KPIs while keeping stakeholders informed.

Qualifications

• 5+ years of experience in Technical Program Management or a similar role.
• Experience in a fast-paced SaaS environment is a major plus.
• Proficient with project management tools (Jira, Linear, Asana) and documentation tools (Confluence, Notion).
• Strong analytical skills and data-driven decision making.

Responsibilities

• Lead planning and execution of large-scale initiatives with clear roadmaps and milestones.
• Bridge Operations & EP​D: translate customer implementation needs into technical requirements and drive rollout of new features.
• Map and manage interdependencies between core infrastructure and customer-facing workflows.
• Identify bottlenecks and mitigate technical risks to keep delivery on track.
• Provide concise updates on program health, resources, and core KPIs to leadership.

Skills

Program management

Cross-functional collaboration

Communication skills

Analytical thinking

Technical fluency

Tools

Jira

Linear

Asana

Confluence

Notion

Job description

• Candid Health is looking for a Technical Program Manager - Implementation to serve as the connective tissue between our Engineering, Product, and Operations teams. This is a high-impact role designed for someone who thrives on organization and can navigate the complexities of a fast-growing platform
• You will be responsible for taking high-level business objectives and breaking them down into technical milestones, ensuring that our EPD (Engineering, Product, Design) teams are aligned with our Operations and Implementation goals. You’ll be the person who ensures that as our product grows more complex, our ability to deliver it to customers remains seamless
• Program Orchestration: Lead the planning and execution of large-scale initiatives. You will create the roadmaps, define the milestones, and track progress across multiple teams to ensure on-time delivery
• Bridge Operations & EPD: Act as the primary point of contact for Operations teams. You will translate customer implementation needs into technical requirements and manage the rollout of new features to stakeholders
• Master Cross-Functional Integration: You will map and manage the complex interdependencies between our core infrastructure and customer-facing workflows. By identifying technical and operational bottlenecks early, you ensure that platform updates and large-scale implementations move forward without friction or surprises
• Risk Mitigation: Anticipate bottlenecks and technical risks before they become “fires.” You’ll facilitate trade-off organic discussions between speed of delivery and technical debt
• Visibility & Communication: Provide clear, concise updates to leadership on program health, resource allocation, and core KPIs

Expert Communicator: You excel at taking a complex technical update and distilling it into a clear status report for non-technical stakeholders

Technically Fluent: You don’t need to be an engineer, but you are comfortable in technical environments. You understand how APIs, databases, and cloud infrastructure work together and can follow technical discussions with ease

Experienced Program Leader: You have 5+ years of experience in Technical Program Management or a similar role

Operational Mindset: You have a bias toward action. You enjoy building the “system for the work” so that everyone else can do their jobs effectively

Collaborative & Resilient: You are a natural relationship builder who can influence teams without having direct authority over them. You stay calm under pressure and help teams navigate shifting priorities

Proven track record of managing cross-functional projects from inception to launch

Proficiency with project management tools (Jira, Linear, Asana etc.) and documentation software (Confluence, Notion)

Experience in a fast-paced SaaS environment is a major plusStrong analytical skills; you use data to drive decisions and measure project success