Technical Program Manager - Platform

Candid Health; New York (NY); On-site; USD 165,000 - 209,000; Full time

Benefits offered by this job

On-site NYC office

Hybrid schedule

Job summary

Candid Health is seeking a Platform Technical Program Manager to partner with engineering and product leadership to design and scale operational frameworks that accelerate velocity and stability. You will turn complex, multi‑team dependencies into clear execution roadmaps and drive cross‑functional alignment.

You’ll manage end‑to‑end launches, align OKRs and KPIs with external interfaces, and standardize delivery practices across the department, using Jira/Linear to maintain visibility.

Qualifications

• 5+ years of cross-functional program management in a fast-growing B2B SaaS/platform.
• Experience leading multi‑team platform migrations or major tech launches.
• Strong data literacy with ability to track metrics and SQL familiarity.
• Clear, empathetic communicator bridging technical concepts and business teams.

Responsibilities

• Translate long‑term product strategy into actionable roadmaps.
• Lead end‑to‑end planning and risk management for platform initiatives.
• Coordinate how we roll out changes to internal teams and client IT partners.
• Establish lightweight, effective delivery processes with visibility.

Skills

Cross-functional leadership

Data-informed problem solver

SQL basics

Communication excellence

Platform/technical program mgmt

Tools

Jira

Linear

Job description

At Candid Health, we’re searching for a Platform Technical Program Manager (TPM) to work directly with engineering and product leadership to design, implement, and scale the operational frameworks that keep our teams moving fast. As a key strategic investment for our platform, you will tackle highly visible initiatives, turning complex, multi‑team dependencies into clear, predictable execution roadmaps. Your mission is to maximize engineering velocity and stability, ensuring our infrastructure effortlessly scales alongside our business.

This is an opportunity to get at the ground floor of designing a world‑class operational engine alongside top‑tier talent in a highly collaborative, data‑informed environment.

What You’ll Do

• Drive Cross‑Functional Alignment: Partner closely with Platform Engineering, Product Management, and Delivery leaders to translate long‑term product strategy and technical architecture into actionable, shared roadmaps.
• Orchestrate Complex Technical Launches: Lead the end‑to‑end planning and risk management for critical platform initiatives—such as major cloud migrations, framework upgrades, or API changes—ensuring seamless rollouts with zero operational disruption.
• Bridge Internal Systems & External Interfaces: Bring order to chaos by aligning internal metric tracking (OKRs, KPIs) with external platform touchpoints, smoothly coordinating how we roll out infrastructure changes to both internal teams and external customer IT partners.
• Standardize Delivery Frameworks: Establish lightweight, highly effective operational processes across the department. Optimize project management tools (e.g., Jira, Linear), eliminate structural bottlenecks, and create clear visibility into project health for stakeholders.

Who You Are

• An Experienced Program Leader: You bring 5+ years of experience managing complex, cross‑functional technical programs within a fast‑growing B2B SaaS or platform ecosystem.
• A Chaos Coordinator: You have a proven track record of managing multi‑team technical rollouts—such as system‑wide migrations, access management updates, or core developer tool implementations—from concept to completion.
• Operational Architect: You possess well‑developed philosophies on what great execution looks like, knowing how to balance process with speed, and how to measure organizational velocity effectively.
• Data‑Informed Problem Solver: You are highly data‑literate and love using numbers to tell a story. You are comfortable writing SQL or leveraging modern AI productivity tools to track metrics, diagnose roadblocks, and automate status tracking.
• An Exceptional Translator: You are a clear, empathetic communicator who can effortlessly bridge the gap between deeply technical infrastructure concepts and business‑facing teams, executives, or client IT departments.

Pay Transparency

The estimated starting annual salary range for this position is $165,000 to $209,000 USD; commensurate with experience. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job‑related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

Please note: we are looking for employees to join our in‑person culture at one of our offices (Denver, New York, or San Francisco). Our weekly schedule is 4 days in‑office and 1 day working remotely.