Technical Program Manager, Global TechOps Delivery

Greenhouse Software, Inc.; Northern (KY); Hybrid; USD 180,000 - 210,000; Full time

Benefits offered by this job

Equity

Bonus

Medical insurance

Flexible PTO

Parental leave

Retirement plan

Job summary

Nscale is seeking a Technical Program Manager to lead delivery of the Technology Operations program portfolio, spanning devices, global offices, and remote teams. You’ll own outcomes, partner with TechOps engineers, and translate technical designs into practical delivery plans.

You will drive weekly reviews, establish reporting standards, and ensure adoption readiness with clear communications. This is an individual contributor role reporting to the Senior Director, Global Technology Operations.

Qualifications

• 6+ years of experience in technical program management, IT program delivery, or related discipline.
• Delivery of large-scale endpoint, identity or collaboration platform migrations across complex environments.
• Hands-on familiarity with identity, device management, productivity and core workplace technologies.
• Strong change management and end-user communication skills; adoption and support are essential.
• Experience defining delivery standards, reporting frameworks or operating mechanisms beyond your team.

Responsibilities

• Own end-to-end delivery of the Technology Operations program portfolio across devices, offices, and remote teams.
• Lead technology implementation, migration and remediation projects at scale with rollout waves and cutover plans.
• Translate designs into delivery plans and maintain program documentation and artefacts.
• Support technical changes with adoption planning and readiness activities.
• Manage blockers and escalations to resolution rather than deferring them.

Skills

Technical program management

Large-scale platform migrations

Identity and device management

Change management

Executive reporting

Job description

Nscale is seeking a Technical Program Manager to lead delivery of the Technology Operations program portfolio, spanning devices, global offices, and remote teams. You’ll own outcomes, partner with TechOps engineers, and translate technical designs into practical delivery plans.

You will drive weekly reviews, establish reporting standards, and ensure adoption readiness with clear communications. This is an individual contributor role reporting to the Senior Director, Global Technology Operations.