Technical Program Manager, Forward Deployed Engineering- Applied AI (Fully Remote)

ServiceNow; United States; Remote; USD 140,000 - 180,000; Full time

Job summary

ServiceNow is seeking an FDE Technical Program Manager to drive large-scale AI initiatives, turning ambiguous problems into prioritized milestones while aligning with governance and release requirements.

You bring 8+ years of program management experience in mid/large software companies, a solid grasp of SDLC, and a passion for AI and scaling innovation to deliver measurable value for enterprise customers.

Qualifications

• 8+ years of project/program management experience in mid/large software development companies.
• Solid grasp of SDLC.
• Passionate about AI and scaling innovation.

Responsibilities

• Drive large-scale, cross-functional AI software development builds on condensed timelines, organizing ambiguous problems into prioritized milestones.
• Manage risks, dependencies, and releases while navigating AI governance and release requirements.
• Build trusted relationships with customers and internal leaders to keep focus on strategic objectives and remove obstacles.

Skills

Program management

SDLC

Job description

• Enterprise leaders are demanding outcomes, and the next wave of AI adoption depends on those who can move fast and deliver measurable value.
• As an FDE Technical Program Manager, you operate on the frontlines of transformation, supporting cross-functional teams in building scalable AI solutions.

What You'll Do:

• Drive large-scale, cross-functional AI software development builds on condensed timelines, organizing ambiguous problems into prioritized milestones.
• Manage risks, dependencies, and releases while navigating AI governance and release requirements.
• Build trusted relationships with customers and internal leaders to keep focus on strategic objectives and remove obstacles.

Who You Are:

• You have 8+ years of project/program management experience in mid/large software development companies and a solid grasp of SDLC.
• You thrive in fast-paced environments, transforming ambiguity into clarity, and are passionate about AI and scaling innovation.

ServiceNow

ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.