Technical Program Manager - Enterprise Solutions

Qubeyond; United States; Remote; USD 100,000 - 120,000; Full time

Job summary

A leading company in the restaurant industry seeks a proactive Technical Program Manager to lead complex initiatives. This role involves coordinating between engineering and product teams, ensuring successful project execution, and managing stakeholder expectations. Ideal candidates will have extensive experience in program management, particularly in SaaS or enterprise software, and a strong understanding of agile methodologies. The position offers a competitive salary and the flexibility of remote work.

Qualifications

• 5+ years of experience in program or project management.
• Proven ability to coordinate complex technical initiatives.
• Strong understanding of agile methodologies.

Responsibilities

• Leading program planning and execution for engineering initiatives.
• Managing day-to-day program operations across cross-functional teams.
• Driving issue resolution processes to triage and resolve critical issues.

Skills

Program Management

Agile Methodologies

Risk Management

Stakeholder Management

Communication

Data Analysis

Tools

Jira

Confluence

SQL

ETL Tools

Job description

Technical Program Manager - Enterprise Solutions

At Qu, you'll find a fun, dynamic, and diverse culture that celebrates team and individual success. Our people are down-to-earth, trailblazing individuals who value innovation.

While mostly virtual, we collaborate closely to produce leading-edge software solutions essential in the restaurant industry.

Qu is seeking a proactive and detail-oriented Technical Program Manager - Enterprise Solutions to lead and coordinate complex technical initiatives supporting key enterprise clients. This role is crucial for executing mission-critical programs, including the rollout of Qu-native ordering infrastructure and enabling accurate, trusted enterprise data systems. You will serve as the link between engineering, product, and client-facing teams, ensuring seamless execution of highly visible strategic projects.

Responsibilities include:

• Leading program planning and execution for enterprise-focused engineering initiatives, such as order platform transitions and data pipeline enhancements.
• Managing day-to-day program operations across cross-functional teams, aligning timelines, deliverables, and stakeholder expectations.
• Acting as the primary coordination point among Qu Engineering, Product, Implementation, and external partners (e.g., data and analytics partners).
• Supporting pilot deployments and phased rollouts, managing dependencies, risks, and resource planning.
• Establishing program-level reporting and dashboards to communicate status, risks, and outcomes to stakeholders.
• Driving issue resolution processes to triage and resolve critical issues like ordering exceptions and data discrepancies.
• Facilitating regular check-ins, planning sessions, and feedback loops within teams and with clients.
• Championing documentation and operational rigor to support scalable project success.

Qualifications:

• 5+ years of experience in program or project management, preferably in SaaS, platform, or enterprise software.
• Proven ability to coordinate complex technical initiatives across multiple teams and time zones.
• Strong understanding of agile methodologies and tools (e.g., Jira, Confluence).
• Experience managing stakeholders and communicating effectively with technical and non-technical audiences.
• Familiarity with backend platform development, APIs, or enterprise data systems is a plus.
• Comfort working in dynamic environments with shifting priorities and tight deadlines.
• Highly organized, process-oriented, and proactive in risk management.
• Bonus: experience in restaurant technology, POS platforms, or enterprise integration programs.

Technical Skills (Preferred):

• API Design & Integration: RESTful APIs, OpenAPI/Swagger, webhooks
• Data & Reporting Pipelines: SQL, ETL tools, basic data modeling
• POS / Ordering Systems: Experience with POS software, menu management, DSP integrations (DoorDash, Uber Eats, OLO, etc.)

The pay range for this role is: 100,000 - 120,000 USD per year (Remote, United States)