Technical Program Manager - Enterprise Solutions

Qu; United States; Remote; USD 100,000 - 120,000; Full time

Job summary

A leading company in the restaurant tech sector is seeking a Technical Program Manager to lead complex technical initiatives. This role involves coordinating between engineering and product teams to ensure successful execution of strategic projects. Candidates should have extensive experience in program management, excellent communication skills, and a strong understanding of agile methodologies. The position offers a competitive salary and the opportunity to work in a dynamic, virtual environment.

Qualifications

• 5+ years of experience in program or project management, preferably in SaaS.
• Proven ability to coordinate complex initiatives across multiple teams.

Responsibilities

• Leading program planning and execution for enterprise engineering initiatives.
• Managing day-to-day program operations across cross-functional teams.

Skills

Stakeholder Management

Communication

Agile Processes

Risk Management

Tools

Jira

Confluence

SQL

ETL Tools

Job description

Technical Program Manager - Enterprise Solutions

At Qu, you’ll find a fun, dynamic, and diverse culture that celebrates team and individual success. Our people are down-to-earth, trailblazing individuals who value innovation.

While mostly virtual, we collaborate closely to produce leading-edge software solutions essential in the restaurant industry.

Qu is seeking a proactive and detail-oriented Technical Program Manager - Enterprise Solutions to lead and coordinate complex technical initiatives supporting key enterprise clients. This role is crucial for executing mission-critical programs, from the rollout of Qu-native ordering infrastructure to enabling accurate and trusted enterprise data systems. You will act as the link between engineering, product, and client-facing teams, ensuring seamless execution of highly visible strategic projects.

Responsibilities include:

• Leading program planning and execution for enterprise engineering initiatives, including order platform transitions and data pipeline enhancements.
• Managing day-to-day program operations across cross-functional teams, aligning timelines, deliverables, and stakeholder expectations.
• Serving as the main coordination point among Qu Engineering, Product, Implementation, and external partners (e.g., data and analytics partners).
• Supporting pilot deployments and phased rollouts, managing dependencies, risks, and resource planning.
• Establishing program-level reporting and dashboards to communicate status, risks, and outcomes to stakeholders.
• Driving issue resolution processes for critical issues such as ordering exceptions and data discrepancies.
• Facilitating regular check-ins, planning sessions, and feedback loops across teams.
• Championing documentation and operational rigor to ensure scalable project success.

Qualifications:

• 5+ years of experience in program or project management, preferably in SaaS, platform, or enterprise software.
• Proven ability to coordinate complex initiatives across multiple teams and time zones.
• Strong understanding of agile processes and tools (Jira, Confluence, etc.).
• Excellent stakeholder management and communication skills for technical and non-technical audiences.
• Familiarity with backend platform development, APIs, or enterprise data systems is a plus.
• Comfort in dynamic environments with shifting priorities and tight deadlines.
• Highly organized, process-oriented, and proactive in risk management.
• Bonus: experience in restaurant tech, POS systems, or enterprise integrations.

Technical skills:

• API Design & Integration: RESTful APIs, OpenAPI/Swagger, webhooks
• Data & Reporting Pipelines: SQL, ETL tools, basic data modeling
• POS / Ordering Systems: Experience with POS software, menu management, DSP integrations (e.g., DoorDash, Uber Eats, OLO)

The pay range for this role is:

USD 100,000 - 120,000 per year (Remote, United States)