Technical Program Manager, Customer Success

Feedinkoo; United States; On-site; USD 97,300 - 180,700; Full time

Benefits offered by this job

Competitive pay

401(k) with company matching

Comprehensive medical, dental, and vision plans

Flexible vacation policy

Paid parental leave

Job summary

A dynamic tech company is looking for a Technical Manager to oversee service management and ensure a seamless client experience. This role requires extensive leadership and project management skills, and you will support a team while managing significant revenue streams. The ideal candidate has over 7 years in software or consulting environments and is passionate about continuous improvement and mentorship. The position offers competitive compensation including a base salary ranging from $97,300 to $180,700, based on experience and location.

Qualifications

• 7+ years of professional experience at a Software, SaaS, or consulting company.
• 3+ years of people management experience.
• 2+ years of project management experience.

Responsibilities

• Manage the business responsible for a combination of services.
• Streamline SASP offerings for a smooth client experience.
• Oversee program metrics and internal team management.

Skills

Leadership

Communication

Organizational Skills

Problem-Solving

Multitasking

Education

Bachelor's degree or equivalent work experience

Job description

A dynamic tech company is looking for a Technical Manager to oversee service management and ensure a seamless client experience. This role requires extensive leadership and project management skills, and you will support a team while managing significant revenue streams. The ideal candidate has over 7 years in software or consulting environments and is passionate about continuous improvement and mentorship. The position offers competitive compensation including a base salary ranging from $97,300 to $180,700, based on experience and location.