Technical Program Manager – Cross‑Team Delivery Leader

Global Business Ser. 4u; New York (NY); Hybride; USD 130 000 - 180 000; Plein temps

Résumé du poste

Global Business Ser. 4u is seeking a Lead Project / Program Manager – Technical in New York City. The role blends strategic leadership with hands-on delivery across multiple technology teams in a hybrid work model (3 days on-site).

You will organize programs, remove blockers, and drive end-to-end execution to ensure on-time, high-quality outcomes. You should be expert in scrum delivery, able to translate business goals into actionable plans, mentor colleagues, and communicate status clearly to

Qualifications

• Expert in scrum delivery.
• Able to translate business goals into actionable plans.
• Strong stakeholder management across multiple teams.
• Mentor and recruit others.

Responsabilités

• Organizes technology projects across multiple teams and accelerates delivery, removing blockers.
• Creates mechanisms to report execution and improve processes; defines predictable delivery paths.
• Drives end-to-end delivery across services/domains, possibly spanning multiple teams and integrations.
• Acts as the main point of contact for status updates to the right audiences at the right time.
• Understands business strategy and can credibly represent team services.
• Keeps up with evolving tech landscape and evaluates design trade-offs.
• Operates with ambiguity to move projects forward and achieve outcomes.
• Translates raw ideas into concise communications for teams.
• Engages external partners to support implementation plans and roadmaps.
• Understands engineers' and ops teams' needs to build and operate services.
• Reviews metrics regularly to ensure alignment with organizational objectives.
• Mentors and contributes to recruiting efforts.

Connaissances

Scrum delivery

Stakeholder management

Cross-functional leadership

Description du poste

Global Business Ser. 4u is seeking a Lead Project / Program Manager – Technical in New York City. The role blends strategic leadership with hands-on delivery across multiple technology teams in a hybrid work model (3 days on-site).

You will organize programs, remove blockers, and drive end-to-end execution to ensure on-time, high-quality outcomes. You should be expert in scrum delivery, able to translate business goals into actionable plans, mentor colleagues, and communicate status clearly to