Technical Program Manager, AI Cloud & Scale (Remote)

Runpod; United States; Remote; USD 140,000 - 165,000; Full time

Benefits offered by this job

Equity in fast-growing startup

Medical, dental & vision plans

Flexible PTO

Remote work-first environment

Home office stipend

Job summary

Runpod, the AI Developer Cloud, seeks a Technical Program Manager to lead complex, cross-functional programs across product and platform teams. You’ll drive planning, risk mitigation, and execution for GPU infrastructure across regions, partnering with engineering leads and stakeholders to deliver high-impact cloud capabilities.

You will own launch readiness, observability, and post-incident improvements, guiding teams toward reliable, scalable, and cost-effective solutions while communicating

Qualifications

• 3+ years leading complex cloud or infra programs.
• Hands-on engineering experience with production distributed systems.
• Ability to read architecture docs and discuss reliability, latency and capacity tradeoffs.
• Experience with observability practices (metrics, logging, tracing) and incident response.
• Proven track record delivering multiple high-impact programs across cross-functional teams.

Responsibilities

• Partner with engineering leads to understand squad architecture and build execution plans.
• Own planning and delivery for multi-team programs across cross-region dependencies.
• Identify technical risks early and drive mitigation before impacting customers.
• Participate in design reviews to surface rollout, observability, and fault tolerance gaps.
• Drive launch readiness, staged releases, and operational handoff.
• Serve as primary contact for stakeholders with clear status updates and risk dialogues.
• Define and track success metrics for performance, reliability, and cost.
• Collaborate with SRE to monitor system health and balance reliability with new capabilities.
• Coordinate with capacity and infrastructure teams on roadmaps.
• Lead post-launch and post-incident reviews and drive improvements.

Skills

Cloud infra concepts

Distributed systems

Stakeholder comms

Program management

Observability

Education

Technical CS/Engineering degree

Tools

Kubernetes

Docker

Cloud platforms

Job description

Runpod, the AI Developer Cloud, seeks a Technical Program Manager to lead complex, cross-functional programs across product and platform teams. You’ll drive planning, risk mitigation, and execution for GPU infrastructure across regions, partnering with engineering leads and stakeholders to deliver high-impact cloud capabilities.

You will own launch readiness, observability, and post-incident improvements, guiding teams toward reliable, scalable, and cost-effective solutions while communicating