Technical Program Manager

EXL; United States; Hybrid; USD 100,000 - 140,000; Full time

Job summary

EXL is seeking a Technical Program Manager with deep expertise in Guidewire PolicyCenter, cloud data platforms, and enterprise data modernization. This hybrid leadership role blends product ownership, technical program management, and data platform delivery responsibilities.

This role will bridge Business, Product, Architecture, Data Engineering, QA, and Operations teams to drive large-scale data programs from inception through production deployment, providing governance, delivery oversight, and

Qualifications

• 7+ years delivering enterprise technology and data solutions.
• 5+ years in Product Owner, Product Manager, Technical Program Manager, or Delivery Lead roles.
• 3+ years working with Guidewire PolicyCenter.
• Experience managing multiple concurrent initiatives and cross-functional teams.
• Strong governance, risk, and stakeholder management capabilities.

Responsibilities

• Own and translate business requirements into prioritized features, user stories, and acceptance criteria.
• Lead end-to-end delivery of Finance Premiums related projects.
• Coordinate multiple workstreams across Data Engineering, Architecture, QA, Product, Business, and Vendor teams.
• Establish governance processes to ensure timely delivery and risk mitigation.
• Drive Agile planning and continuous improvement across program delivery teams.

Skills

Product Ownership

Technical Program Management

Data Platforms

Agile & Delivery

Stakeholder Management

Guidewire PolicyCenter

Tools

Snowflake

DBT

Apache Airflow

SQL

Python

Data Modeling

DB2

SQL Server

Oracle

Job description

We are seeking a highly motivated Technical Program Manager with deep expertise in Guidewire PolicyCenter, cloud data platforms, and enterprise data modernization programs. This hybrid leadership role combines product ownership, technical program management, and data platform delivery responsibilities.

This role will serve as the bridge between Business, Product, Architecture, Data Engineering, QA, and Operations teams, ensuring successful execution of large-scale data programs from inception through production deployment. TPM will provide technical leadership, program governance, stakeholder management, and delivery oversight while maintaining a strong understanding of Guidewire PolicyCenter data models and insurance business processes.

Key Responsibilities

Product Ownership

• Collaborate with business stakeholders to identify opportunities for data-driven decision-making.
• Translate business requirements into prioritized features, user stories, and acceptance criteria.
• Drive adoption and business value realization for data products and analytics solutions.
• Lead end-to-end delivery of Finance Premiums related projects.
• Act as the functional and technical liaison between Policy Admin business teams and engineering teams (Must Have)
• Drive requirements gathering and solution design workshops (Must Have) .
• Ensure accurate translation of policy administration data into enterprise reporting and analytics solutions (Must Have).
• Coordinate multiple workstreams across Data Engineering, Architecture, QA, Product, Business, and Vendor teams.
• Establish governance processes to ensure successful execution and timely delivery.
• Manage program risks, mitigation plans, issue resolution, and escalation processes.

Agile Program Management

• Lead Agile Planning Activities
• Drive continuous improvement initiatives across program delivery teams.

Required Qualifications

Experience

• 7+ years of experience delivering enterprise technology and data solutions.
• 5+ years of Product Owner, Product Manager, Technical Program Manager, or Delivery Lead experience.
• 3+ years working with Guidewire PolicyCenter.
• Experience managing multiple concurrent initiatives and cross-functional teams.

Technical Skills

Data Engineering: Snowflake; DBT (Data Build Tool) ; Apache Airflow; SQL; Python; Data Modeling

Database Technologies: Snowflake; DB2,SQL Server; Oracle

Base Compensation Range: 100,000 - 140,000

The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits