Application Manager – Guidewire PolicyCenter

LHH; Town of Florida (NY); Hybrid; USD 170,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Commuter benefits

Job summary

LHH is seeking an Application Manager – Guidewire PolicyCenter in a hybrid capacity. The ideal candidate will lead support, delivery, and optimization of core insurance platforms and have extensive experience with Guidewire InsuranceSuite.

This role blends technical leadership with hands-on development and team oversight, ensuring application stability and operational efficiency. The position offers strong compensation and a benefits package including medical, dental, vision, and 401K options.

Qualifications

• 10+ years of experience working with Guidewire InsuranceSuite, focusing on PolicyCenter.
• Strong hands-on experience with PCF configuration and integrations.
• Deep understanding of the Software Development Life Cycle (SDLC).

Responsibilities

• Lead support and maintenance of Guidewire InsuranceSuite applications.
• Design, develop, and maintain applications using Gosu and Guidewire frameworks.
• Lead and mentor a team of support analysts and engineers.

Skills

Guidewire InsuranceSuite

PCF configuration

SOAP/REST APIs

XML

JSON

Analytical skills

Problem-solving

Tools

Guidewire frameworks

CI/CD tools

AWS

Job description

Location: Hybrid (Lake Mary, FL – Onsite Required)

Compensation: $170K – $180K + Bonus

This is a hybrid role – candidates must be local or willing to commute. No remote option available.

About the Opportunity

We’re partnering with a leading organization in the insurance space seeking an experienced Application Manager – Guidewire PolicyCenter to lead support, delivery, and optimization of core insurance platforms.

This role is a blend of technical leadership, application support, and hands‑on development, with a strong focus on Guidewire InsuranceSuite (PolicyCenter, BillingCenter, ClaimCenter).

You’ll play a critical role in ensuring system stability, driving improvements, and leading a team responsible for mission‑critical insurance applications.

What You’ll Do

Application Ownership & Support Operations

• Lead support and maintenance of Guidewire InsuranceSuite applications
• Oversee incident management, issue triage, and service request resolution
• Monitor application performance and conduct root cause analysis for recurring issues
• Ensure high system availability and operational stability

Technical Leadership & Development

• Participate across the full Software Development Life Cycle (SDLC)
• Design, develop, and maintain applications using Gosu and Guidewire frameworks
• Configure PolicyCenter using PCFs, workflows, batch processes, and integrations
• Perform code reviews and enforce development best practices
• Build and maintain integrations using SOAP/REST APIs, XML, JSON
• Support integrations across PolicyCenter, BillingCenter, ClaimCenter, and external systems
• Collaborate with DevOps and infrastructure teams on production issues
• Partner with product owners, QA, and engineering teams to manage delivery and risks
• Participate in agile ceremonies (scrum, backlog grooming, design sessions)
• Drive process improvements to enhance efficiency and delivery outcomes

Leadership & Team Oversight

• Lead and mentor a team of support analysts and engineers
• Communicate effectively with leadership and stakeholders
• Ensure delivery objectives are met while maintaining a strong team environment

What We’re Looking For

Must-Have Experience

• 10+ years of experience working with Guidewire InsuranceSuite, with a focus on PolicyCenter
• Strong hands‑on experience with:
• PCF configuration
• SOAP/REST APIs, XML, JSON integrations
• Deep understanding of the Software Development Life Cycle (SDLC)
• Experience supporting and troubleshooting enterprise production systems
• Proven ability to manage multiple priorities in a fast‑paced environment
• Strong analytical, debugging, and problem‑solving skills

Preferred Qualifications

• Experience with Guidewire upgrades and portal integrations
• Exposure to cloud environments (AWS)
• Experience with CI/CD tools and automated testing
• Background working in insurance or financial services environments
• Experience leading teams and managing vendor relationships

Why This Role Stands Out

• High‑impact leadership role supporting core business platforms
• Opportunity to work across development, support, and architecture
• Strong compensation and comprehensive benefits package
• Collaborative environment with visibility across IT and business teams

Benefit offerings include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. The program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer – Veterans – Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: California Fair Chance Act; Los Angeles City Fair Chance Ordinance; Los Angeles County Fair Chance Ordinance for Employers.