Technical Program Manager

TELUS Digital; Denver (CO); On-site; USD 80,000 - 110,000; Full time

Job summary

TELUS Digital in Denver, CO is hiring a Technical Program Manager responsible for facilitating meetings and managing documentation. The role involves coordinating with technical leads and stakeholders to ensure efficient communication and tracking program milestones.

Ideal candidates have 2-5 years of experience in program management and strong organizational skills. Familiarity with documentation and presentation tools is required. This on-site position offers the opportunity to work in a dynamic environment.

Qualifications

• 2–5 years of experience in program management, technical coordination, or a similar role.
• Comfortable working in a fast-paced technical environment.

Responsibilities

• Attend all lead and cross-functional meetings as the note-taker and facilitator.
• Create clear presentations for leadership reviews and program updates.
• Draft professional stakeholder emails communicating status updates.

Skills

Exceptional written and verbal communication skills

Strong ability to synthesize complex discussions into clear summaries

Highly organized with strong attention to detail

Proficiency with documentation tools (Confluence, Notion, Google Docs)

Experience with presentation tools (PowerPoint, Google Slides, Keynote)

Tools

Jira

Asana

Linear

Job description

Title :: Technical Program Manager

Location :: Denver CO

Mode :: Onsite

Role Overview

We are looking for a detail-oriented and proactive Technical Program Manager to serve as the operational backbone of our engineering and product teams. You will be the connective tissue between technical leads, stakeholders, and cross-functional partners — ensuring meetings are productive, decisions are documented, knowledge is preserved, and communication flows seamlessly.

Key Responsibilities

Meeting Facilitation & Documentation

• Attend all lead and cross-functional meetings as the designated note-taker and facilitator.
• Capture accurate minutes of meetings (MoMs) including decisions made, action items, owners, and deadlines.
• Distribute meeting summaries to relevant stakeholders within 24 hours.
• Maintain a structured archive of all meeting notes for reference and audit trails.
• Prepare meeting agendas in advance in collaboration with meeting owners.

Presentations & Knowledge Base

• Create clear, well-structured presentations for leadership reviews, sprint demos, and program updates.
• Author and maintain documentation in the team knowledge base (Confluence, Notion, or equivalent).
• Translate complex technical concepts into accessible documentation for non-technical audiences.
• Develop and update runbooks, process guides, onboarding docs, and project wikis.
• Ensure knowledge base articles are accurate, up-to-date, and properly tagged for discoverability.

Stakeholder Communication

• Draft and send professional stakeholder emails communicating testing completion, milestone achievements, and status updates.
• Coordinate with QA, engineering, and product teams to gather accurate status before communicating externally.
• Manage communication cadence to keep stakeholders informed without overwhelming them.
• Follow up on open action items and escalat blockers to program leads as needed.
• Maintain stakeholder distribution lists and ensure the right people receive the right communications.

Program Coordination

• Track program milestones, timelines, and dependencies across multiple workstreams.
• Identify risks and surface them proactively to leadership.
• Support sprint planning, retrospectives, and quarterly planning cycles.
• Assist in managing project tracking tools (Jira, Asana, Linear, or equivalent).

Required Qualifications

• 2–5 years of experience in program management, technical coordination, or a similar role.
• Exceptional written and verbal communication skills.
• Strong ability to synthesize complex discussions into clear, actionable summaries.
• Proficiency with documentation tools (Confluence, Notion, Google Docs).
• Experience with presentation tools (PowerPoint, Google Slides, Keynote).
• Highly organized with strong attention to detail and follow-through.
• Comfortable working in a fast-paced technical environment.

Nice to Have

• Familiarity with software development lifecycle (SDLC) and agile methodologies.
• Experience with project tracking tools (Jira, Asana, Linear).
• Exposure to QA/testing processes and terminology.
• Background in a technical domain (engineering, product, or data).
• PMP, PMI-ACP, or CSM certification.