Technical Program Manager

Insight Global; Dallas (TX); On-site; USD 90,000 - 115,000; Full time

Job summary

Insight Global in Dallas, TX is seeking a data operations project coordinator to oversee data migration and consent-related work, coordinating across multiple teams to keep initiatives on track.

The role focuses on daily data operations, vendor file review, data quality validation, and documenting processes. A strong communicator with SQL familiarity will help drive issue resolution in a fast-paced environment.

Qualifications

• 5+ years of project management experience supporting engineering, data or technical teams.
• Highly organized with strong attention to detail and process management.
• Strong communicator able to build relationships across technical and non-technical stakeholders.
• Proven ability to drive action, coordinate issue resolution and keep initiatives moving in a fast-paced environment.
• Analytical mindset with proactive problem solving and ability to identify process gaps and risks.
• Experience managing operational workflows, documentation, status reporting, and cross-functional coordination.
• Working knowledge of SQL to run queries, investigate data issues and interpret outputs.
• Experience managing consent data initiatives.

Responsibilities

• Own project and program coordination across data migration initiatives and other priorities.
• Monitor daily data operations, review files from ~15 vendors, validate data quality.
• Investigate issues and coordinate resolution with data, application and vendor teams.
• Maintain and enhance operational documentation including SOPs and process flows.
• Track project status, provide regular progress updates, identify risks and dependencies.
• Support efficiency by standardizing processes and creating sustainable documentation.
• Assist with new vendor onboarding and intake process.
• Leverage SQL queries and data reports to support root-cause analysis.

Skills

Project management

Attention to detail

Communication

Decision making

Problem solving

Workflow management

SQL

Consent data

Job description

Job Description

• Own project and program coordination across data migration initiatives, consent-related work, and other operational priorities, ensuring work progresses smoothly across multiple teams
• Monitor and manage daily data operations, including reviewing files from approximately 15 vendors, validating data quality, and identifying any processing failures
• Investigate issues and coordinate resolution efforts with data engineering, application engineering, and vendor teams to ensure critical process failures are addressed quickly
• Maintain and enhance operational documentation, including process flows, vendor requirements, troubleshooting guides, and standard operating procedures
• Track project status, provide regular progress updates, and proactively identify risks, dependencies, and process breakdowns
• Support operational efficiency efforts by improving organization, standardizing processes, and creating sustainable documentation for future teams
• Assist with new vendor onboarding by helping develop and manage intake processes that ensure all required information is captured upfront
• Leverage existing SQL queries and data reports to investigate issues, understand where failures occur, and support root-cause analysis, without requiring heavy development or coding expertise

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 5+ years of Project Management experience supporting engineering, data, or technical teams
• Highly organized with exceptional attention to detail and process management skills
• Strong communicator who can build relationships across technical and non-technical stakeholders
• Proven ability to drive action, coordinate issue resolution, and keep initiatives moving forward in a fast-paced environment
• Natural problem solver with a proactive, analytical mindset and the ability to identify process gaps and operational risks
• Experience managing operational workflows, documentation, status reporting, and cross-functional project coordination
• Working knowledge of SQL, including the ability to run existing queries, investigate data issues, and interpret data outputs and reporting
• Prior experience managing consent data initiatives