Technical Program Leader: Cross-Platform Delivery & Automation

Northwestern Mutual; Franklin (WI); On-site; USD 89,000 - 134,000; Full time

Job summary

Northwestern Mutual in Wisconsin is seeking a Senior Program Manager to own the delivery of complex cross-functional technical solutions across PDDM platforms. You will combine program leadership with hands-on system work to ensure reliability, monitoring, automation, and modernization of production systems.

In this role you will coordinate vendors and enterprise partners, manage scope, schedule, and risk, and drive continuous improvement while maintaining clear technical documentation and

Qualifications

• Bachelor’s degree in related field or equivalent education and experience.
• 3 years of professional experience, including 1–3 years in technology project management.
• Experience leading cross-functional initiatives using waterfall, agile, lean, or scrum.

Responsibilities

• Own PDDM production platforms and interfaces while leading medium-size programs.
• Define program structure and a unified delivery plan integrating changes and dependencies.
• Manage scope, schedule, cost, quality, and day‑to‑day execution.
• Diagnose and coordinate resolution of network, file transfer, and workflow issues.
• Lead root cause analysis with vendors and enterprise partners.
• Establish monitoring, alerting, and production reporting; automate processes.
• Plan testing, upgrades, migrations, and modernization; coordinate stakeholders.

Skills

Accountability

Adaptive Communication

Analytical Thinking

Cross Functional Partnering & Planning

Customer Centricity

Program Management

Software & Technical Product Knowledge

Technical Problem Solving

Education

Bachelor’s degree in related field or equivalent education and experience

Tools

PRISMA

Quadient

CAPTIVA

Job description

Northwestern Mutual in Wisconsin is seeking a Senior Program Manager to own the delivery of complex cross-functional technical solutions across PDDM platforms. You will combine program leadership with hands-on system work to ensure reliability, monitoring, automation, and modernization of production systems.

In this role you will coordinate vendors and enterprise partners, manage scope, schedule, and risk, and drive continuous improvement while maintaining clear technical documentation and