Technical Product Training Specialist - Air Traffic Solutions (Onsite)

Collins Aerospace; Marlborough (MA); On-site; USD 86,800 - 165,200; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Vacation and leave benefits

401(k) plan with employer matching and

Tuition reimbursement

Job summary

RTX is seeking a Training Materials Developer to design and deliver e-Learning and instructor-led courses. You will build content from engineering specs, manuals, and SME input, creating comprehensive guides, exams, and labs.

The role involves lab work, material maintenance, and occasional travel to RTX and customer sites. The position focuses on STEM-educated professionals with 3+ years in training development and experience with Storyline, Captivate, and Authorware.

Qualifications

• Degree in STEM with 5+ years of relevant experience or an Advanced Degree with 3+ years of experience
• Minimum of 3 years of Technical Training Development experience
• U.S. Citizen — access to program information requires citizenship

Responsibilities

• Design, develop, verify, review, and deliver e-Learning and Instructor-Led training materials.
• Develop training content from technical documentation and SME input.
• Create training plans, slide packages, student guides, instructor guides, labs, and exams.
• Work with hardware and software in a lab to verify procedures and materials.
• Maintain training materials and oversee configuration management of source materials.
• Travel to RTX and customer sites as needed.

Skills

Technical Training Development

E-learning content creation

Training delivery

Team collaboration

Communication with stakeholders

Education

STEM degree

Advanced degree in related field

Tools

Articulate Storyline

Adobe Captivate

Adobe Authorware

Microsoft Office

Linux

Solaris

Job description

What You Will Do:

• You will work onsite at our Marlborough, MA site location.
• You will design, develop, verify, review, and deliver e-Learning and Instructor-Led training materials.
• You will develop training content using technical documentation (manuals, engineering specifications and engineering drawings) and by working with subject matter experts.
• You will create training plans, slide packages, student guides, instructor guides, lab guides, written exams, performance exams, and more.
• You will work with hardware and software in a laboratory environment (independently or with assistance) to gather data, verify procedures and training materials.
• You will maintain training materials and oversee configuration management of source materials.
• You will perform regular training development updates and ensure continued, effective communication with team and program leads.
• You will travel to RTX and customer sites as needed.

What You Will Learn:

• You will learn proven technical training materials development and instruction processes.
• You will learn effective communication and reporting practices in support of vital air traffic management sustainment.

Qualifications You Must Have:

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience
• Minimum of 3 years of Technical Training Development experience
• U.S. Citizen - U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Qualifications We Prefer:

• Experience performing work related to Operations and Maintenance of Air Traffic Control systems
• Experience creating training materials using e-learning products such as Articulate Storyline, Adobe Captivate, or Adobe Authorware.
• Experience conducting technical training sessions
• Experience performing work on systems involving networking hardware, radar/signal inputs, or general information technology infrastructure racks and consoles
• Experience using Solaris or Linux-based software tools and command terminals
• Experience utilizing engineering documentation and customer requirements to create training objectives and content
• Experience performing peer reviews of training materials
• Experience with the Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Experience collaborating in a team environment
• Experience providing primary communication of technical information to management, customers, and other engineering team members

What We Offer:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• And more!

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in‐person at one of our office locations, regardless of whether the role is designated as on‐site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.