Technical Product Manager with AI

Synechron; Charlotte (NC); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Competitive compensation

Global offices and mobility

Paid annual leave

Insurance plans

Retirement savings plans

Udemy for Business

Training opportunities

Job summary

Synechron seeks a Technical Product Manager (AI) to lead AI-powered product initiatives. You will drive strategy and delivery for GenAI platforms, collaborating with engineering, data science, and business teams to create measurable business value.

The role requires deep technical knowledge of RAG, AI agents, and cloud technologies, plus proven product management and agile delivery experience. Charlotte, NC market aligned with generous benefits.

Qualifications

• Years of Product Management experience with strong technical product ownership responsibilities.
• Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or a related field.
• Strong understanding of RAG, AI Agents and Agentic AI, and Prompt Engineering.
• Experience with AI platforms such as OpenAI, Anthropic Claude, Google Gemini and Amazon Bedrock.
• Technical depth in APIs, microservices, cloud architecture, and system integrations.
• Proficient with Agile/Scrum and tools like Jira and Confluence.

Responsibilities

• Define product vision, strategy, and roadmap for AI/GenAI products and platforms.
• Collaborate with engineering, data science, architecture, and business stakeholders to build scalable AI solutions.
• Translate business requirements into detailed product requirements, user stories, and specs.
• Lead development of AI-powered applications using LLMs, RAG, AI Agents, and conversational AI.
• Prioritize backlogs, define MVPs, and drive Agile delivery.
• Evaluate feasibility, architecture, APIs, integrations, and scalability with engineering.
• Define and monitor KPIs, adoption metrics, model performance, and outcomes.
• Manage product lifecycle from ideation to deployment and optimization.
• Stay current with AI tech and explore opportunities to innovate responsibly.

Skills

Generative AI

LLMs

AI Agents

Product management

Agile/Scrum

Jira

Confluence

APIs

Microservices

Cloud architecture

Education

Bachelor's degree in Computer Science or related field

Master's degree in Computer Science or related field

Tools

OpenAI

Anthropic Claude

Google Gemini

Amazon Bedrock

Jira

Confluence

LangChain (or similar)

Job description

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17000+, and has 58 offices in 22 countries within key global markets.

We are seeking a highly skilled Technical Product Manager (AI) to lead the development and delivery of AI-powered products and platforms. The ideal candidate will have a strong technical background in Generative AI, LLMs, AI Agents, and cloud technologies, combined with proven product management experience. This role will work closely with Engineering, Data Science, Architecture, and Business teams to define product strategy, drive execution, and deliver innovative AI solutions that create measurable business value.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $115k - $125k/year & benefits (see below).

The Role

Responsibilities:

• Define and execute the product vision, strategy, and roadmap for AI/GenAI products and platforms.
• Collaborate with engineering, architecture, data science, and business stakeholders to build scalable AI solutions.
• Gather business requirements and translate them into detailed product requirements, user stories, and technical specifications.
• Lead the development of AI-powered applications leveraging LLMs, RAG, AI Agents, and conversational AI technologies.
• Prioritize product backlogs, define MVPs, and drive Agile product delivery.
• Partner with engineering teams to evaluate technical feasibility, architecture, APIs, integrations, and scalability considerations.
• Define and monitor product KPIs, adoption metrics, model performance, and business outcomes.
• Drive product lifecycle management from ideation through deployment and continuous optimization.
• Stay current with emerging AI technologies and identify opportunities to enhance products through innovation.
• Ensure AI governance, security, compliance, and responsible AI practices are incorporated into product design.

Requirements:

• Years of Product Management experience with strong technical product ownership responsibilities.
• Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or a related field.
• Strong understanding of:
• Retrieval Augmented Generation (RAG)
• AI Agents and Agentic AI
• Prompt Engineering
• NLP and Machine Learning fundamentals
• Experience working with AI platforms such as:
• OpenAI
• Anthropic Claude
• Google Gemini
• Amazon Bedrock
• Strong technical understanding of APIs, microservices, cloud architecture, and system integrations.
• Experience with Agile/Scrum methodologies and product management tools such as Jira and Confluence.
• Ability to work effectively with software engineers, architects, and data scientists.
• Strong analytical, communication, stakeholder management, and problem-solving skills.

Preferred Skills:

• Experience with AI frameworks such as LangChain, LangGraph, CrewAI, AutoGen, or Google ADK.
• Exposure to MLOps, model deployment, AI observability, and model evaluation frameworks.
• Experience building Enterprise AI Assistants, Copilots, Knowledge Management Solutions, or Agentic AI platforms.
• Hands‑on understanding of cloud platforms such as AWS, Azure, or GCP.
• Experience integrating AI solutions with enterprise applications and business workflows.
• Knowledge of responsible AI, governance, compliance, and security best practices.
• Experience in Banking, Financial Services, Healthcare, or other regulated industries.
• Proven track record of launching and scaling enterprise‑grade AI products.
• Ability to balance business objectives, customer needs, and technical constraints to drive product success.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier‑one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun‑loving, and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.