Technical Product Manager, SaaS CPQ & E-commerce

PTC; Boston (MA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Employee stock programs (ESPP)

Job summary

PTC seeks an experienced Technical Product Manager for Onshape E-commerce & CPQ Platforms in Hybrid Boston, MA. You will define requirements, collaborate with engineering, and own Salesforce CPQ and related GTM integrations.

The role emphasizes API-driven architectures, data analysis, and cross-functional leadership across Sales, Marketing, and Finance. You will drive the roadmap for sign-up, in-product purchasing, trials, and provisioning, while aligning with business operations for pricing,

Qualifications

• 5+ years in product management or technical program management, or providing technical support for e-commerce/CPQ systems
• Experience with SaaS commercial systems such as self-serve purchasing, subscription provisioning, entitlements, or billing
• Experience integrating a product with a CRM or CPQ platform
• Able to understand data and system designs and how systems interact with each other through API and other integrations
• Proficiency in SQL and hands-on experience analyzing data in a data warehouse
• Working knowledge of SaaS subscription mechanics, including ARR, plan changes, add-ons, and usage-based pricing

Responsibilities

• Define how the Onshape product system integrates with downstream go-to-market systems, including Salesforce and our CPQ platform
• Drive the roadmap for sign-up, in-product purchasing, trial, and provisioning - from requirements through delivery and measurement
• Define and manage implementation plans for how new product offerings will be quoted and presented in-product—identifying key deal business rules and coordinating with internal data teams to set pricing and revenue recognition definitions
• Identify and implement opportunities for improvement in current deal desk and provisioning processes in our Salesforce platform
• Own the administration of our Salesforce CPQ platform
• Improve conversion across the self-serve funnel, and work with Business Operations so that what sales quotes and closes provisions correctly without manual intervention
• Own the technical product requirements for in-product payment processing
• Deliver the product capabilities Business Operations and Finance need for renewals, downgrades, dunning, collections, and deprovisioning
• Billing, payments, and collections run reliably with the least possible human intervention
• Purchases and closed deals provision correctly, and deprovisioning happens cleanly and on time
• These systems absorb growth - more customers, more sign-ups, new plan types, and additional currencies - without proportionally more manual work

Skills

Product management

CPQ systems

SQL

Salesforce CPQ

APIs

E-commerce

Data analysis

Education

Bachelor's degree (engineering/compsci/maths/business)

Tools

Salesforce CPQ

Onshape

SQL

Job description

PTC seeks an experienced Technical Product Manager for Onshape E-commerce & CPQ Platforms in Hybrid Boston, MA. You will define requirements, collaborate with engineering, and own Salesforce CPQ and related GTM integrations.

The role emphasizes API-driven architectures, data analysis, and cross-functional leadership across Sales, Marketing, and Finance. You will drive the roadmap for sign-up, in-product purchasing, trials, and provisioning, while aligning with business operations for pricing,