Technical Product Manager: Ecommerce & CPQ Platform

PTC Inc; Boston (MA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid time off and sick leave

Tuition reimbursement

401(k) contributions and employer skip

Flexible spending accounts

Life insurance

Disability coverage

Generous commuter subsidy

Job summary

PTC Inc. is seeking a Technical Product Manager for Onshape Ecommerce & CPQ Platforms in Boston's Seaport, a hybrid role (2–3 days a week in office).

You will own the integration between Onshape, Salesforce CPQ, and GTM systems, define roadmaps for sign-up, in-product purchasing, trials, and provisioning, and collaborate with Sales, Marketing, and Finance to drive revenue and operational excellence.

Qualifications

• 5+ years in product management or technical program management, or providing technical support for e-commerce/CPQ systems.
• Experience with SaaS commercial systems such as self-serve purchasing, subscription provisioning, entitlements, or billing.
• Experience integrating a product with a CRM or CPQ platform.
• Able to understand data and system designs and how systems interact with each other through API and other integrations.
• Proficiency in SQL and hands-on experience analyzing data in a data warehouse.
• Working knowledge of SaaS subscription mechanics, including ARR, plan changes, add-ons, and usage-based pricing.

Responsibilities

• Define how the Onshape product system integrates with downstream go-to-market systems, including Salesforce and our CPQ platform, and maintain the abstraction layers between them.
• Drive the roadmap for sign-up, in-product purchasing, trial, and provisioning — from requirements through delivery and measurement.
• Define and manage implementation plans for how new product offerings will be quoted and presented in-product - identifying key deal business rules and coordinating with internal data teams to set pricing and revenue recognition definitions in our product master.
• Identify and implement opportunities for improvement in current deal desk and provisioning processes in our Salesforce platform.
• Own the administration of our Salesforce CPQ platform.
• Improve conversion across the self-serve funnel, and work with Business Operations so that what sales quotes and closes provisions correctly without manual intervention.
• Own the technical product requirements for in-product payment processing.
• Deliver the product capabilities Business Operations and Finance need for renewals, downgrades, dunning, collections, and deprovisioning.
• What success looks like Billing, payments, and collections run reliably with the least possible human intervention.
• Purchases and closed deals provision correctly, and deprovisioning happens cleanly and on time.
• These systems absorb growth — more customers, more sign-ups, new plan types, and additional currencies — without proportionally more manual work

Skills

SQL

Agile

CPQ

Salesforce CPQ

Jira

Data analysis

Education

Bachelor’s degree in engineering, computer science, mathematics, business, or equivalent experience

Tools

Salesforce CPQ

Salesforce CRM

Data warehouse

Job description

PTC Inc. is seeking a Technical Product Manager for Onshape Ecommerce & CPQ Platforms in Boston's Seaport, a hybrid role (2–3 days a week in office).

You will own the integration between Onshape, Salesforce CPQ, and GTM systems, define roadmaps for sign-up, in-product purchasing, trials, and provisioning, and collaborate with Sales, Marketing, and Finance to drive revenue and operational excellence.