Technical Product Manager — E‑Commerce & CPQ Platforms

PTC; Boston (MA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

PTC is seeking a Technical Product Manager for Onshape Ecommerce & CPQ Platforms in a Hybrid Seaport Boston setting. You’ll drive CPQ and e-commerce systems that connect product sign-up, in-product purchasing, trials, provisioning, and entitlements, coordinating with sales, marketing, and operations.

You will define product requirements, own Salesforce CPQ administration, and work across data systems to optimize conversion and revenue recognition.

Qualifications

• 5+ years in product management or technical program management, or providing technical support for e-commerce/CPQ systems.
• Experience with SaaS commercial systems such as self-serve purchasing, subscription provisioning, entitlements, or billing.
• Experience integrating a product with a CRM or CPQ platform.
• Able to understand data and system designs and how systems interact with each other through API and other integrations.
• Proficiency in SQL and hands-on experience analyzing data in a data warehouse.
• Working knowledge of SaaS subscription mechanics, including ARR, plan changes, add-ons, and usage-based pricing.

Responsibilities

• Write requirements and user stories, and review technical designs with engineers.
• Meet with sales, marketing, customer success, order operations, and business operations to gather requirements and agree on priorities.
• Prioritize the backlog in Jira and work with engineering through an Agile release process.
• Query the data warehouse in SQL to investigate conversion, funnel performance, and provisioning issues.
• Triage problems in the purchase and provisioning flows and drive them to resolution.
• Own the administration of our Salesforce CPQ platform.

Skills

SQL

APIs & Integration

Agile / Scrum

Cross-functional collaboration

Data analysis

Education

Bachelor’s degree or equivalent

Tools

Salesforce CPQ

Salesforce CRM

Jira

Data warehouse querying

Job description

PTC is seeking a Technical Product Manager for Onshape Ecommerce & CPQ Platforms in a Hybrid Seaport Boston setting. You’ll drive CPQ and e-commerce systems that connect product sign-up, in-product purchasing, trials, provisioning, and entitlements, coordinating with sales, marketing, and operations.

You will define product requirements, own Salesforce CPQ administration, and work across data systems to optimize conversion and revenue recognition.