Technical Product Manager, Data and Analytics

Hagerty Insurance Agency; Northern (KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Hagerty Insurance Agency seeks an experienced Product Manager to lead data and analytics products, including ML models, data pipelines, reports, and dashboards. You will align business goals with technical capabilities, prioritize initiatives, and drive continuous improvement across stakeholders.

You will work closely with data scientists and engineers, translating business needs into actionable features while maintaining a groomed backlog and ensuring timely delivery in an agile environment.

Qualifications

• 5+ years of product management experience in a technical or SaaS environment.
• Experience with data products including machine learning, generative AI applications, data pipelines, and reporting dashboards.
• Strong technical aptitude enabling collaboration with data scientists and engineers.
• Proven track record owning product strategy, defining roadmaps, and delivering complex software solutions.
• Experience translating business requirements into actionable product and technical deliverables.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Experience in agile development environments with modern software delivery practices.
• Excellent communication, collaboration, and stakeholder management skills.
• User-focused mindset with attention to detail and delivering high-quality products.
• Insurance industry experience is a plus.

Responsibilities

• Own the product vision and roadmap for data and analytic products, aligning business objectives with platform capabilities and constraints.
• Balance business objectives, customer needs, and technical feasibility to prioritize initiatives.
• Incorporate user feedback, market trends, and competitive insights to drive innovation and continuous improvement.
• Translate business needs into clear, developer-ready features and acceptance criteria.
• Partner with stakeholders to identify opportunities, validate solutions, and refine features.
• Prioritize enhancements based on ROI, user impact, and delivery complexity.
• Own and maintain a well-groomed product backlog aligned to priorities.
• Collaborate with Development, architecture, and QA throughout the lifecycle for timely delivery.
• Participate in sprint planning, reviews, and retrospectives to drive improvement.
• Ensure solutions align with Hagerty practices and enterprise integration patterns.
• Stay current on technologies and regulatory considerations impacting product development.
• Champion user-centric design and support product rollout with documentation and training.
• Gather feedback to improve usability and adoption.
• Define and track KPIs to measure product performance and business impact.
• Use data and insights to inform prioritization and long-term strategy.
• Act as a product SME and trusted partner across teams.

Skills

Product management

Data products

ML/AI

Data pipelines

Dashboards

Stakeholder management

Agile methodologies

Technical collaboration

Tools

Azure DevOps

Job description

Say hello to Hagerty Hagerty is a company built by drivers for drivers.

We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love.

We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club.

Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos.

We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us!

What You’ll Do

• Own the product vision and roadmap for data and analytic products including ML models, gen AI, data pipelines, reports and dashboards, aligning business objectives with platform capabilities and technical constraints.
• Balance business objectives, customer needs, and technical feasibility to prioritize initiatives.
• Incorporate user feedback, market trends, and competitive insights to drive innovation and continuous improvement.

Requirements & Feature Development

• Translate business needs and user insights into clear, developer-ready features and acceptance criteria.
• Partner with stakeholders and subject matter experts to identify opportunities, validate solutions, and refine features.
• Prioritize enhancements based on ROI, user impact, and delivery complexity.

Backlog & Delivery Management

• Own and maintain a well-groomed product backlog aligned to business priorities balancing new capabilities, enhancements, and technical debt.
• Collaborate closely with Development team, architecture, and QA throughout the development lifecycle to ensure timely, high-quality delivery.
• Participate actively in sprint planning, reviews, and retrospectives to drive continuous improvement.

Technical Alignment

• Ensure solutions align with Hagerty best practices, architectural standards, and enterprise integration patterns
• Partner with both the business and engineering to evaluate design decisions, tradeoffs, and implementation approaches.
• Stay current on relevant technologies, platforms, and regulatory considerations impacting product development.

User Experience & Adoption

• Champion user-centric design principles, ensuring intuitive and effective product experiences.
• Support product rollout through documentation, training, and internal enablement.
• Gather feedback to continuously improve usability and adoption.

Performance & Metrics

• Define and track KPIs and success metrics to measure product performance and business impact.
• Use data and insights to inform prioritization, enhancements, and long-term strategy.

Leadership & Collaboration

• Act as a product subject matter expert and trusted partner across business and technology teams.
• Navigate ambiguity and complex tradeoffs, providing clear product direction and decision-making.
• Communicate effectively with stakeholders at all levels of the organization.

This Might Describe You

• 5+ years of product management experience, preferably in a technical or SaaS environment.
• Familiarity with a full spectrum of data products including machine learning, generative AI applications, data pipelines, and reporting and dashboards.
• Strong technical aptitude with the ability to work closely with data scientists, engineering teams and understand complex systems.
• Proven track record of owning product strategy, defining roadmaps, and delivering complex software solutions.
• Experience translating business requirements into actionable product and technical deliverables.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Experience working in agile development environments with a solid understanding of modern software delivery practices.
• Excellent communication, collaboration, and stakeholder management skills.
• A user-focused mindset with attention to detail and a passion for delivering high-quality products.
• Insurance industry experience is a plus.

Nice to Have

• Experience with enterprise platforms or complex system integrations.
• Familiarity with tools such as Azure DevOps or similar agile delivery platforms.
• Exposure to regulated environments or compliance-driven product development (e.g., SOX).

You’ll Thrive Here

• Have technical product expertise and enjoy owning complex, mission-critical systems.
• Are comfortable operating at the intersection of product, technology, and finance.
• Prefer clarity and precision over vague product language.
• Enjoy turning messy operational problems into scalable platform capabilities.

Other things to note

• This position is open to U.S. remote work. However, team members who reside within 20 miles of the TraverseCity headquarters will follow a hybrid schedule, working from the office three days per week.
• May require travel for quarterly events.
• Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable.
• For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.

US Benefits Overview

Canada Benefits Overview

UK Benefits Overview

At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference.

We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.

#LI-Remote

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Hagerty is an automotive enthusiast brand committed to saving driving and to fueling car culture for future generations. We are a leading provider of specialty vehicle insurance, expert car valuation data and insights, live and digital car auction services, immersive events and automotive entertainment custom made for the 67 million Americans who self-describe as car enthusiasts. Hagerty also operates in Canada and the U.K. and is home to Hagerty Drivers Club, a community of over 800,000 who can’t get enough of cars. We are a rapidly growing company that values a winning, values-driven culture. We provide meaningful work for, and invest in, every single team member.