Technical Product Manager, Core Banking & Symitar Lead

Utahfirst; Salt Lake City (UT); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Salary based on experience

Health insurance

PTO 20 days

11 paid holidays

401(k) plan

HSA contributions

Job summary

Utah First Credit Union is seeking an IT Technical Product Manager to own the vision, strategy, roadmap, and delivery for our core banking technology, with primary ownership of the Jack Henry Symitar platform. This on-site role reports to the SVP of IT and collaborates with business leaders, technology teams, and external partners.

You will translate priorities into actionable requirements, manage a lean team of two to three Product Owners, balance innovation with reliability and security, and

Qualifications

• Bachelor's degree in Computer Science, Engineering, Business, or a related discipline, or equivalent practical experience.
• Five years proven experience managing the product lifecycle from concept and beta testing through launch, adoption, optimization, and scale.
• Experience working with a credit union core banking system, processor/payment service provider, FinTech, or other regulated-industry experience is required; direct experience with Jack Henry Symitar is strongly preferred.
• Strong knowledge of software development principles, system architecture, APIs, integrations, and data pipelines; coding proficiency is a plus but is not required.
• Demonstrated ability to translate business needs into technical specifications, user stories, acceptance criteria, and prioritized product backlogs.
• Hands-on experience with data analysis, product and performance metrics, experimentation, and data-informed decision-making.
• Exceptional written and verbal communication skills, with the ability to engage credibly with business leaders, operational teams, engineers, and external vendors.
• Demonstrated ability to lead Product Owners or cross-functional product teams, establish accountability, and deliver outcomes through others.
• Independent, resourceful self-starter who can learn quickly, make sound decisions, and maintain progress in a lean environment with minimal direct supervision.

Responsibilities

• Strategy and Roadmap: Define the technical product vision, strategy, and roadmap, aligning internal engineering efforts with business goals.
• Symitar Product Ownership: Create, own, prioritize, and refine the product backlog for Jack Henry Symitar environment.
• Cross-Functional Partnership: Translate business objectives into precise technical specifications, user stories, acceptance criteria, and architectural requirements.
• Feasibility and Architecture: Evaluate constraints, validate design decisions, oversee integrations and technology-stack compatibility.
• Risk and Quality Management: Identify and mitigate technical risks, information-security, compliance, and performance bottlenecks.
• Data-Driven Execution: Define success metrics, analyze data, and use queries to inform priorities.
• Product Team Leadership: Lead two to three Product Owners and establish clear priorities and accountability.

Skills

Product lifecycle management

Technical fluency

Communication skills

Data analysis

Education

Bachelor's degree or equivalent practical experience in Computer Science, Engineering, or related field

Tools

Jack Henry Symitar

Job description

Utah First Credit Union is seeking an IT Technical Product Manager to own the vision, strategy, roadmap, and delivery for our core banking technology, with primary ownership of the Jack Henry Symitar platform. This on-site role reports to the SVP of IT and collaborates with business leaders, technology teams, and external partners.

You will translate priorities into actionable requirements, manage a lean team of two to three Product Owners, balance innovation with reliability and security, and