Technical Product Manager

ZipRecruiter; Bensenville (IL); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in the industrial sector is seeking a motivated sales professional to drive revenue and develop customer relationships. This role involves generating sales through technical support and marketing strategies, collaborating with teams, and utilizing CRM tools. Remote work options are available, and competitive benefits are provided.

Benefits

Medical Plans with Employer Contributions

100% Employer-Paid Dental and Vision

401k with Company Match

Paid Holidays

Vacation and Sick Leave

Free Parking Options

Qualifications

• 5+ years of relevant work experience required.
• Sales experience in the industrial process food sector.

Responsibilities

• Generate revenue by assisting clients with technical questions.
• Develop comprehensive marketing plans for prospects.
• Collaborate with Account Managers to provide technical support.

Skills

Analytical

Problem-Solving

Communication

Team Player

Education

Bachelor’s Degree in STEM

Tools

CRM Software

Job description

About Xenon Arc

At Xenon Arc, we’re transforming how producers connect with their customers.

We partner with leading companies—ranging from industrial chemical manufacturers to global food ingredient providers—to solve complex challenges in reaching and serving hard-to-access markets. By acting as an extension of our clients' brands, we help them grow sales, optimize operations, and embrace digital transformation.

Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to drive exceptional results. We don’t just distribute products—we create solutions that strengthen client-customer relationships and build lasting success.

To accomplish our goals and serve our clients better, we are looking for individuals eager to develop our next customer sales campaigns, drive revenue, and convert new business opportunities. You will work directly with our clients’ most interesting and demanding customers; helping us better understand their needs, develop product forecast models, and deliver a strong overall customer experience.

Main areas of responsibility:

1. Generate revenue and profits by assisting clients with product-related technical questions, troubleshooting, and product information.
2. Collaborate with customer Account Managers to provide technical support to new or existing customers by solving industry product development and process development problems.
3. Develop comprehensive marketing plans to identify a steady pipeline of prospects.
4. Ensure that the team delivers product development and process development compelling technical presentations to drive sales.
5. Utilize deep technical acumen to educate the team on industry, products, and competitors.
6. Partner with internal marketing team to utilize customer insights to contribute to product roadmap with defined sales increase goals.
7. Utilize CRM platform to capture customer-related data and daily activities.

Basic Qualifications:

1. Bachelor’s Degree in STEM - chemical engineering, material science, applied science.
2. Knowledge of current industry standards.
3. Sales experience working in the industrial process food sector with production and commercial teams.
4. Entrepreneurial spirit with strong adaptability, creativity, and drive to succeed.
5. Strong team player; motivated and customer-centric.
6. Analytical and problem-solving abilities.
7. Strong verbal and written communication skills.
8. Experience in customer or portfolio management.
9. Willingness to travel 50%-75%.
10. Located in Pennsylvania, Ohio, Michigan, or Illinois.

Qualifications:

1. Proven ability to work effectively across internal and external organizations.
2. Successful technical sales or outside sales experience with a track record of territory growth in competitive markets.
3. Experience providing technical support in hydraulic fluids and metalworking industries.
4. Experience with customer relationship management (CRM) software.

Benefits:

• Competitive benefits including two medical plans with employer contributions, 100% employer-paid dental and vision, 401k with company match, paid holidays, vacation, and sick leave, and free parking options.

Level of Experience: 5+ years of relevant work experience, depending on role and responsibilities.

Location & Commitments:

• Full-time, permanent position.
• Remote work options available.

Other Duties:

This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.

Equal Employment Opportunity Statement:

It is Xenon Arc's policy to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, marital status, parental status, veteran status, age, political affiliation, disability, or other protected characteristics. Xenon Arc is a Title VII employer and strictly prohibits discrimination or harassment of any kind. Employment opportunities and pay are based solely on experience, skills, and abilities.