Technical Operations Supervisor

Vyve Broadband; Hendersonville (NC); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Comprehensive benefits

Life insurance & disability

401(k) with company match

Wellness rewards

Job summary

Vyve Broadband in Hendersonville, NC is seeking a Technical Operations Supervisor to lead field technicians and oversee day-to-day operations. You will drive service quality, safety, and efficiency in non-urban markets.

The role requires strong supervisory experience in cable or broadband, hands-on leadership, and the ability to work in the field. You will collaborate with local authorities and ensure FCC compliance while building community relationships.

Qualifications

• 5+ years supervisory experience in cable, broadband, or a related field.
• Strong technical knowledge of system operations and evolving technologies.
• Hands-on leadership style and problem-solving skills.
• Ability to lift 75 lbs. and work in the field as needed.

Responsibilities

• Lead and develop field technicians to deliver exceptional service.
• Troubleshoot and resolve system issues, ensuring top-quality performance.
• Oversee daily operations, budgets, and compliance with FCC standards.
• Build strong relationships with local communities and authorities.
• Foster a culture of safety and growth.

Skills

Supervisory experience

Technical knowledge

Leadership

Field operations

Job description

Technical Operations Supervisor

Join Vyve Broadband - where your leadership keeps communities connected.
We deliver high-speed internet, fiber, TV, and voice services to non-urban markets in 16 states.

What you'll do:

• Lead and develop field technicians to deliver exceptional service
• Troubleshoot and resolve system issues, ensuring top-quality performance
• Oversee daily operations, budgets, and compliance with FCC standards
• Build strong relationships with local communities and authorities
• Foster a culture of safety and growth

What we're looking for:

• 5+ years of supervisory experience in cable, broadband, or a related field
• Strong technical knowledge of system operations and evolving technologies
• Hands-on leadership style and problem-solving skills
• Ability to lift 75 lbs. and work in the field as needed

Why Join Vyve?

We take care of our people so you can take care of business.

• Comprehensive Benefits - Multiple medical, dental, and vision options with 100% preventive care
• Peace of Mind - Company-paid life insurance & disability coverage, with voluntary buy-up options
• 401(k) with Company Match - Save for your future with our competitive retirement plan and employer matching contributions
• Wellness Rewards - Earn up to $500/year just for completing checkups & screeningsVyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.